I possess in excess of 25-years of Sales & Customer Service/Relations management in a number of successful, well-established organizations, to include my most current role as Inside Sales Manager with Animal Supply Company. My professional Sales Management & Customer Service/Relations background also includes management roles with By Appointment Only, the Northeast Division of L’Oreal USA (SalonCentric), as well as, Sales, Customer Service, & Retention Management roles with Waste Management - Northern New England Market Area and Customer Service Management with Qualex, Inc., the photofinishing division of Eastman Kodak. My professional experiences includes managing both exempt and non-exempt Sales and Customer Service/Relations Representatives, as well as, administrative personnel. To include authoring, implementing, and managing both Sales and Customer Service Representative Policies, Procedures, and sales commission/bonus plans, as well as, Sales and Customer Service Centers' Standards of Performance.
Listed skills include Sales, Management, Sales Management, Customer Retention, and 46 others.