I am a driven, focussed and successful Head of Delivery, with a background focussed on demand and capacity planning along with a strong focus on the sales, change and delivery lifecycles. I have a long and varied project management background with experience of both waterfall and agile methodologies. I have good experience of full end to end project management procedures including planning, forecasting and finance management. I also have good experience in solution design and pre-sales consultancy positions. I have a good sense of humour and resilient nature. I get on well with people at all levels. I routinely work on SAAS projects although have good experience with on premise builds. I pride myself and my team on our ability to deliver on time projects to clear and precise specifications with exceptional customer service throughout, a business is nothing without its customers and it's important to me that we meet and more importantly exceed the expectations of our clients to ensure repeat business and word of mouth recommendations for future business.I enjoy using my initiative and like to be stretched in my work, learning new skills wherever possible. I enjoy and routinely succeed in working above and beyond expectations and targets set, and I take on new challenges easily. I work very well on my own initiative and enjoy taking on problems, I have excellent communication skills and most importantly in new situations I am a quick learner.
Listed skills include Unix, Change Management, Ibm Tivoli, It Service Management, and 31 others.