Delivery of ECM’s cash management platform ‘Enterprise Cash Management’ (ECM™) for new customers and implementations and existing customers and upgrades. Manage pre-sales operations for potential international clients and present recommendations for Central Banks, Commercial Banks, and Global Cash in Transit Operations. Prepare RFI’s (request for information) and RFP’s (request for proposals) for financial institutions. Nurture positive and lucrative relationships with our portfolio of international clients. Manage the delivery of all project portfolios ensuring project delivery remains on track and within budget. Report to senior management matters pertaining to project progression, including status, budget, and duration. Execute process improvements and formulation of policies, procedures, methods, and tools for supporting delivery.

Delivery of CPS cash supply chain platform ‘Enterprise Cash Management’ (ECM™) for new customers and implementations and existing customers and upgrades. Manage pre-sales operations for potential international clients and present recommendations for Central Banks, Commercial Banks, and Global Cash in Transit Operations. Prepare RFI’s (request for information) and RFP’s (request for proposals) for financial institutions. Nurture positive and lucrative relationships with our portfolio of international clients. Manage the delivery of all project portfolios ensuring project delivery remains on track and within budget. Report to senior management matters pertaining to project progression, including status, budget, and duration. Execute process improvements and formulation of policies, procedures, methods, and tools for supporting delivery.

I was responsible for providing Project Management for the delivery & implementation of CPS ISA7 cash inventory software; Enterprise Cash Management (ECM) solutions and the delivery and installation of high speed sorting machines to Central and Commercial Banks, Cash Processing Centres and Cash In Transit companies. A customer facing role with responsibilities spanning from bid support through to project planning, delivery and project closure. I provide project controls & delivery continuity for company departments globally.

I am responsible for the design and analysis of all new complex digital projects/requirements for OASIS, I am also responsible for the delivery of the internal Kofax Migration project (Kofax is replacing our in-house software for all future ECM projects), I am also responsible for all external customer facing projects with Kofax. I also manage the Professional Services team consisting of Implementation Consultants, Test Analysts and Project Managers. Responsibilities:• Providing system design and business analysis for new complex projects/requirements• Providing/Signing Off cost estimates for all new projects / requirements• Liaising with customers throughout the project, pre-project and post project lifecycles to ensure satisfaction and quality is adhered to. • Using Prince2 best practices in line with the OASIS values to plan, track and report upon projects using key documents such as Functional Specifications, RAID Logs, Project Plans and Change Requests etc.• Managing communication between both customers and internal teams to deliver projects within the given timescales and to agreed specifications. • Performing requirements gathering sessions and solution design sessions with new and existing customers for upcoming projects. • Providing line management to the OASIS Professional Services Team via regular 1-2-1’s, annual objectives and scheduled team meetings.• Managing all aspects of the Kofax delivery to OASIS including schedules, finances, resources and all key project constraints

Providing project management for the implementation of high value hardware and software projects to key clients including central banks, commercial banks and cash in transit companies globally, in line with the contract and agreed customer commitments.Responsibilities:• Using Prince2 best practices in line with the CPS values to plan, track and report upon projects.• Effective communication with both customers and internal teams to deliver projects within the given timescales. • Ability to provide technical assessments of client sites where necessary for hardware projects.⦁ Providing clear and concise project reports on a weekly basis to meet management guidelines.

I was responsible for successfully delivering complex, enterprise software solution projects providing data capture, process automation, accounts payable management and reporting for businesses ranging from housing associations and market leading property & asset management specialists to marketing and global banking corporations. Project scope included requirements discovery, documentation, training, solution development, testing, implementation and user acceptance always in line with the ProcessFlows | Konica Minolta project management methodology combining best practices of Agile, Prince2, PMI and ITIL with key technologies such as Confluence and Jira.

Projects:• Project managed the upgrade of IBM Tivoli TWS with a team of 16 people from multiple support teams, delivered 3 weeks early and £14k under budget at £185k over 8 months from end to end. • Project managed the migration of IBM Netcool Omnibus with a team of 11 people with the work completed on time in 8 months coming in on budget at £290k.• Project managed upgrade of IBM ITM monitoring software with a small team of 4 people this was delivered on budget and in only 3 months at a cost of £190k• Managed 3 further projects with combined budgets of £360k all delivered on time and in budget. Responsibilities include:• Planning and defining project scope by means of the project proposal and the project definition document.• Planning and sequencing project activity via MS Project.• Planning, maintaining and reporting on project budgets via Investment appraisals and SAP products.• Managing project risks and issues via the necessary logs, and reporting programmes.• Completing project change requests via ServiceNow tool and representing all significant changes at the weekly change approval board meeting.• Completing all necessary project documentation to ensure timelines for each project section are maintained.• Resource planning and management thought the project lifecycle.

Key achievements:• Lead a team of 6 technical specialists in a fast paced IT environment for the 2nd largest DIY company in the world.• Took on day to day maintenance and upkeep of Connect Direct Application from the offshore Application Support team• Built and Supported batch for SAP F&R and BI7, Business Objects Data Services and SAP HANA. • Supported one of the largest IBM Tivoli TWS Estates in the UK (2 MDM’s, 10 DM’s and 650+ FTA’s)Responsibilities include:• Leading a team of 6 second line support analysts.• Managing the Operations Support Incident, Request, Problem and Change Management queues via the Service Now tool (previously Assyst).• Setting annual team and personal objectives.• Building and Maintaining the Kingfisher overnight batch of 50,000+ jobs.• Building and maintaining AIX scripts used by Sterling Commerce Connect Direct to transfer files.• Maintaining and supporting the Tivoli Workload Scheduler (including the Websphere Application Server WAS) used to monitor the batch.• Maintaining service levels on a 24/7 365 basis.• Reacting pro-actively to batch issues to ensure service levels are maintained.• Maintaining IBM Sterling Commerce Connect Direct application used to transfer files.• Training new members of staff.• Fixing B&Q Stores printer issues using SAP and Columbus OM Explorer• Assessing overnight sales volumes using available SAP programmes • Assisting start up projects with estimates and requirements

Responsibilities included:• Monitoring the KITS Batch on a 24/7 365 Basis.• Reacting to TWS Batch job failures and calling out the correct and specified people.• Monitoring the SAP, AS400 and NetBackup environments.• Liaising with a given support team to find out what is happening within their infrastructure environment.• Completing system health checks on a regular basis.• Maintaining storage tape devices at the Data Centres.• Performing monthly DR tests at the Data Centres.• Performing batch outages as part of a detailed implementation plan.• Flexibly working around other shifts to ensure service levels are maintained.• Ensuring Assysts / Service Requests and Transports are dealt with in the given timescales.

Key achievements:• Achieving in excess of £600,000 of sales in 22 months.• Designing and building a specialist Rail Holiday website for the company.• Representing the company at key marketing meetings and fairs.Responsibilities included:• Obtaining sales through walk in, phone and website enquiries• Representing the company on road shows and trade stands.• Ensuring sales were passed through key working partners to maintain market leading contracts.• Selling additional products to boost revenue on existing bookings.• Building new custom packages for key advertising campaigns.

I was a sales Agent for International Rail selling rail travel across the world, I also designed a ski section for their website.

I started as a modern apprentice at Thomas Cook and then progressed through the company selling holidays, until I was moved into the Foreign exchange bureau in the Winchester branch, I was responsible for in excess of £3m of currency sales, but also the daily money passing through the branch.