Managed Oracle ERP transformation projects for clients within the highly regulated finance environment using a hybrid agile-waterfall approach. Over the project lifecycle my responsibilities included project governance, preparing project proposal documentation, resource forecasting, budgeting, onboarding, project plan, facilitating requirement gathering workshops, taking meeting minutes, gathering test plans and test scripts, fit gap analysis, obtaining approvals, facilitating cutover,, and hosting regular status meetings with stakeholders. Additionally, I facilitated cutover and managed milestones, travel, deliverables, prioritization, and change orders.• Managed four eight figure internal projects with a team of more than three hundred.

Managed seven customer-facing projects utilizing the Scrum framework throughout the software development lifecycle on teams of nine. My key responsibilities included project governance, resource planning, budgeting, facilitating requirement gathering workshops, managing priorities, and hosting meetings for daily stand-ups, grooming, spring planning, and weekly status meetings while tracking and resolving issues, risks, decisions, and defects. • Created automated action registers.

Oversaw dozens of large international Cloud marketing projects. I developed operational standards, reviewed and drafted contracts with regional teams, obtained approvals, tracked budgets, managed prioritization, and provided ongoing support to teams transitioning from Oracle to SAP by providing best practices, maintaining dashboards, and communicating regular stakeholder updates.• Drafted or reviewed over 360 contracts and deals.

Executed a people operations project converting the work profiles for thousands of employees and creating a scalable framework to expand. My responsibilities encompassed building a dedicated team, reducing turnover, engaging with global stakeholders, developing operational processes and documentation, troubleshooting and triage, implementing best practices, mitigating risks related to PII and sensitive data, tracking progress, hypercare, and cutover.• Reduced the processing time to create work profiles by 20%.• Wrote an automation saving the team ten hours a week.

Managed testing projects for mobile device app features with over a billion users. The projects involved machine learning, engineering, and localization. My responsibilities encompassed kick-off meetings, project plans, hosting stakeholder meetings, and sending reports, sourcing and managing testers, project newsletters, communicating with testers, tracking and reporting KPI, managing milestones and dashboards, and developing slide decks for product releases.• Increased feedback response rate by 25%.

Attended classes full-time including Order of Magnitude and Physics Advanced Lab/Physics Intermediate Lab in advance of Bachelor of Science degree in Physics. Studied large data sets with software and mathematical analysis. Prepared expected trend behaviors based on secured details. Conveyed extensive theories in simple accessible language. • Completed successful thesis on temporal and spatial relativity.

Identified opportunities to decrease operational costs by improved tooling, training, and automations for a team of twelve. Additionally, I managed an operations project involving the update of data for more than 250 vendors. My duties encompassed analyzing data, presenting new projects, managing vendor relationships, drafting project plans, maintaining a change log, assigning and monitoring tasks, troubleshooting and triage, maintaining timelines, project dashboards, developing and tracking KPIs.• Wrote an automation that reduced processing time by 80% saving the team seventy hours a week.

Managed a project to launch an online retailer. I was responsible for developing the customer service team and processes in three countries, managing dashboards, metrics, client relationships, order processing, data integrity, assessing and managing risk, forecasting inventory, and designing a new warehouse layout supporting hundreds of orders a week.