- Responsible for supporting the goals and objectives of the care enhancement program by facilitating healthy lifestyle behavior change for members in an appropriate manner while ensuring high quality care. - Engage and support members with lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. - Maintain comprehensive documentation for member contact.- Completed basic skills for working with tobacco users.- Contact participants that are eligible for the program and encourage them to enroll. - Provide wellness coaching utilizing the Trans-Theoretical Model of Behavior Change to reduce or eliminate high-risk behaviors. - Encourage adoption of habits that are conducive to a higher quality of life. - Coordinate delivery of services and care with other members of a multi-disciplinary care team. - Warm transfer participants to medical professionals when appropriate. - Follow HIPAA Privacy Regulations for all aspects of member contact.- Support operational aspects of the division to meet the organization's customer requirements.- Facilitator for Nashville WBIC Every Day Life Committee- Member of Well-Being Ambassadors (Internal Well-being)- Selected for internal Professional Development Program.- Worked with Dialer Team to learn Softdial Campaign Manager, WSM Tool, Administrator.- Assisted Workforce Solution team with opening and closing duties.

Maintain on site inventory to ensure day to day operations. Prepare and ship orders within a specific time frame. Resolve customer service issues with shipping or product availability. Update online inventory, item descriptions, and search terms to increase online sales. Identify trending search terms, events, and consumer needs. With that knowledge, I update product descriptions and keyword searches to penetrate new geographic and demographic markets. Work with colleagues to continuously identify ways to increase the efficiency of daily operations. Efforts during the 2010 holiday season helped the company earn recognition from Amazon as a Top Holiday Seller, ranking in the top 25% of all sellers in total sales and customer satisfaction.

Greet guests and help provide them with an experience that promotes more than just physical well-being.

Performed administrative, project management and budget related duties of a complex and confidential nature in support of Student and Faculty Wellness activities. •Created tracking and reporting systems for University-wide fitness challenges. •Participated in the Wellness Committee restructuring of the Healthy U Program. The newly implemented system raised employee participation from 3% to nearly 40% in one year.•Organized major annual events such as Family 5k walk/run and Wellness Fair. Responsible for securing vendor sponsorships, event marketing and advertising, coordinating setup and teardown. Monitored and reconciled expenditures of program budgets and maintained supporting documentation. •Saginaw Valley State University became only the second university in the state of Michigan to be nationally recognized by the American Heart Association as a Fit-Friendly company•Nominated for Student Employee of the Year

Provided Personal Training Services for University staff members on an individual basis.Attended Michigan and Mid-West Regional ACSM Conferences.Helped develop fitness testing for vendor booth at the 2009 Healthy U Wellness Fair.

Counselor for summer camp program for up to 25 children in age from 5 to 12. Communication and teamwork were essential to maintain a safe and exciting environment for the campers and fellow counselors.Maintained weekly activity plans, communication logs, hourly attendance checks, field trips.

Responsible for financial data entry, correspondence, department budgeting, preparing PowerPoint presentations.Converted Personal Lines department to a paperless filing system. Assisted in market research and development as well as mergers and acquisitions projects.