Christopher Bartnek Email & Phone Number

Leesburg, Virginia, US

Vienna, VA, US

• Supported the Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Stakeholder Engagement Division (SED) Stakeholder Relationship Management (SRM) Task Order (TO).
• Responsible for conducting organizational studies and evaluations, designing systems, executing data analytic and/or knowledge management capabilities and procedures, conducting work simplification and measurement.
• Provided technical/management leadership on major tasks or technology assignments and demonstrated ability in establishing goals and plans that meet project objectives with expert technical knowledge.
• Demonstrated ability in directing and controls activities for a client, to include methods, and staffing to ensure that technical requirements were met.
• Experienced interactions involving client negotiations and interfacing with senior management.
• Demonstrated ability in decision making and domain knowledge that have a critical impact on overall project implementation.

Vienna, Virginia, US

• Supported the Electronic Health Record Modernization (EHRM) project contracting with the Department of Veterans Affairs (VA). EHRM stores health information and tracks all aspects of patient care and connects VA.
• Supporting documentation included, but was not limited to, solution specifications, project communications, and formal documents which outlined how contractual requirements are met.
• Review of deliverables included ensure content was written accurately and clearly. Client feedback per deliverable was addressed and handled immediately.
• Tracked assigned project tasks to ensure deadlines were met and documentation had been completed appropriately.
• Reviewed contractual obligations to ensure that requirements are being met across multiple projects as well as analyzed contractual obligations to identify necessary modifications and assist in those efforts.
• Provided documentation guidance and recommendations to project owners, SMEs, editors, and other DAs.

Reston, Virginia, US

Rockville, MD, US

• Supported the Health Insurance Oversight System (HIOS) project contracting with Solutions by Design (SBD). HIOS is a federal system of record and provides a centralized, multi-user interface for insurance issuers and.
• Worked with Subject Matter Experts (SMEs) to gather content to populate module documentation spread through various value streams.
• Coordinated with managers and team members to ensure project documentation scheduling was on track. The documentation submission and editing process was contingent on various factors related to SME availability.
• Created documentation log meant to keep track of all project deliverables and relevant information such as submission dates, authors, and when peer review and Integration Readiness Review (IRR) meetings were scheduled.
• Created and maintained SharePoint site for all Technical Writer documentation. Had the freedom to design it the best way to keep all pertinent information displayed for all team members to utilize for their.

• Supported the Electronic Health Record Modernization (EHRM) project contracting with the VA. EHRM stores health information and tracks all aspects of patient care and connects VA medical facilities with the DoD, the.
• Supporting documentation included, but was not limited to: solution specifications, project communications, and formal documents which outlined how contractual requirements are met.
• Review of deliverables included ensure content was written accurately and clearly. Client feedback per deliverable was addressed and handled immediately.
• Tracked assigned project tasks to ensure deadlines were met and documentation had been completed appropriately.
• Reviewed contractual obligations to ensure that requirements are being met across multiple projects as well as analyzed contractual obligations to identify necessary modifications and assist in those efforts.
• Provided documentation guidance and recommendations to project owners, SMEs, editors, and other DAs.

Fairfax, Virginia, US

• Supported the Information Technology Service Management (ITSM) project. Handled meeting minutes for contracting team and edited and rewrote content for standard operating procedure (SOP) and definitive management plan.
• Participated in client calls and provided feedback relating to questions or concerns about the topics at hand.
• Supported the Continuous Readiness in Information Security Program (CRISP) Medical Device Protection Program (MDPP) for VA in a senior role.
• Formatted contract documentation and weekly reports for client. PowerPoint slides and Word documents that included weekly progress reports, bulletins, standard operating procedures (SOPs), and minutes.
• Recorded meeting minutes for Research Support Division (RSD) Face-2-Face Conference in Washington D.C.
• Supported the Accenture Federal Services (AFS) Resource Management Team. Primary task included onboarding/offboarding employees on the VA Account and coordinated with AFS personnel in daily meetings. Worked with.

Fairfax, Virginia, US

• Supported the Veterans Affairs Loans Electronic Reporting Interface Reengineering (VALERI-R) project.
• Thorough re-branding of all documentation not associated with official VA templates ensuring 508 compliance was adhered to and confirmed by customer staff.
• Support Veterans Affairs Military Health Systems (VAMHS) Sector Account Operations Team.
• Coordinated with VA Project Managers across multiple projects to complete weekly status report.
• Supported the Personal Identity Verification (PIV) project for VA via the Homeland Security Presidential Directive 12 (HSPD-12) established in 2009.
• New template included consistency across all facets of the document: Cover page, table of contents/figures/tables, headers, footers, margins, acronym tables, etc.

Vienna, Virginia, US

• Supported the Patient Safety Organization Privacy Protection Center (PSOPPC) contract. Ensured PowerPoint presentations for 6th Annual Meeting of PSOs were 508 compliant. Edited and re-wrote content when needed.
• Transitioned old documentation into new company template. Edited and re-wrote content for postingon internal/external website(s).
• Supported the United States Army’s Configuration Lifecycle Management Tool (CLMT) project. CLMT is a web-based data library used to store hundreds of United States Army Training Courses.
• Developed Standard Operating Procedures, a Requirements Traceability Matrix, a Systems Design Document, and other additional documentation supporting the client.
• Developed training slides and a user manual for the system. Both detailed essentially how to navigate through the entire lifecycle flow of the software product.
• Supported the National Service Desk (NSD) at the National Oceanic and Atmospheric Association (NOAA).

Falls Church, Virginia, US

• Posted documentation to Customer Support Manual (CSM) Web site for entire Service Desk Branch.
• Used Microsoft SharePoint to collaborate meetings, documentation, scheduling and reviewing of all USPTO content.
• Reviewed and manipulated Service Desk printouts and posters for internal display throughout campus.
• Edited content and laid out new/updated USPTO User Guides for display on intranet.
• IT Support Announcement included working with numerous government staff to gather automated information systems (AIS) content (including dates, planned outages, customers impacted).
• Distributed IT Support Announcement through Adobe Dreamweaver and Microsoft Outlook for internal posting; the announcement reaches an audience of over 5,000 Office of the Chief Information Officer (OCIO) employees daily.

• Coordinated with numerous government staff for various daily briefings and projects.
• Designed layout, developed color scheme with design brief, and formatted template in accordance to Section 508 Compliance for the Office of the Chief Information Officer (OCIO) “news in the OCIO” newsletter publication.
• Wrote articles and produced photography for the “news in the OCIO” newsletter publication.
• Designed layout, edited images, and created design brief for the Patent and Trademark Depository Library (PTDL), displayed at the SLA Conference, Convention Center, Washington D.C. (June 14-17, 2009).
• Converted User Guides from PageMaker 7.0 and Microsoft Word to InDesign CS4 (layout, editing, printing).
• Re-Designed the Patient Search Facility (PSF) Media including posters, brochures, business cards and a user guide.

Visual Communication, Design

Fine And Studio Arts