Christopher Bates Email & Phone Number

A startup operation offering print and marketing materials for north MS and the mid-south area.• Transformed the owner’s vision into an actionable business plan and GTM strategy. • Built production line capabilities, throughput standards, and pricing strategy, while supporting R&D.• Soft launched Q4 2023, and fully launched in February 2024. Full P&L ownership.• Sourced UK based e-commerce contract projected to generate $650k per year, and two US based contracts projected to generate $200k+ per year each.• Led public events and book event attendance with authors.

Dallas, Texas, Us

Hired to perform turnaround op on a bleeding operation.• Owned $20 million P&L. Improved EBITDA from -11.7% to +9.9%. • Grew business retention by 87% from below 50% to ~90% across all business units.• Developed 3 year business strategy, grew revenue by 80% and portfolio size by 88%. • Drove revenue growth across 6 business units by $3.1 million annually. Launched 2 new business units and drove $1.6 million annual revenue.• Created Leadership Development Program and coached Directors, Executive GM’s, and VP’s.• Led Lean Efficiency consulting for 250+ manufacturing, warehousing, and transportation companies across various industries in the Mid-south and Southeast.I was laid off in the first of 3 rounds from 19 December to 14 February, in which 70% of the company was cut.

Dallas, Texas, Us

San Mateo, California, Us

• Owned and grew a $3.6m P&L to over $450m.• Interim Head of US with collaborative oversight of Canada. Led 22 sites across the US and Canada in middle and final mile operations, B2B and B2C ecommerce, and on-site retail sales and fulfillment.• Launched the Regional Dedicated Carrier program, reduced transportation cost by 33% and LTL use by 65%.• Built daily carrier routes and forecasted driver demand across a 14-state region for both ODFL and TTMS, our pilot LTL and FTL carriers.• Designed and launched Owned Fleet program. Built the CDL-A and CDL-B roles and responsibilities for North American Transportation. Oversaw acquisitions of 70+ vehicle fleet.• Hired and supported transportation team growth from 2 to 24 leaders and 36 drivers.• Drove 279.8% revenue increase within the South region while developing PMO.• Developed the Global Inventory Control program and rolled out across 3 countries and 3 business segments (Global Fulfillment, Procurement, and Manufacturing). Drove a 55.7% increase in inventory accuracy and 99.8% reduction in YoY variance absolute value.• Developed Fulfillment org P&L and labor model. Drove visibility to a 200%+ overall revenue growth and ~40% relative operating cost reduction.• Developed the global Quality program and data dashboard for Fulfillment org. Drove 99.03% inbound FPY.• Drove 170% throughput increase across the NA Fulfillment org. Led and/or supported physical and systems launch of 19 warehouses within a 12 month period, across two countries.• Piloted 4 of 5 systems used by the Global Fulfillment and Logistics team. Supported HR/Recruiting by building JD review and performance calibration program.• Built Global SOP program and led the NA Fulfillment team in creating all standards, capturing regulations from DOT, EPA, OSHA, AWSA, and local regulations.• Established a chemical and samples manufacturing operation into the Memphis middle/final mile warehouse to reduce the global import supply-chain disruption.

El Paso, Texas, Us

• Owned a $400 million P&L, Led operations in a 1.3 million sqft Distribution Center (DC). • Developed CI program, taught Positive Employee Relations, and created the HoT Leadership Academy.• Led 58.7% revenue growth, removed operational gridlock and drove MoM revenue from $71 million to over $120 million.• Improved outbound dock efficiency by over 100%. Created dock SOP that reduced lost product by over 95%.• Drove dwelling freight stagnancy down from over $5 million to under $2 million, and created a process that removed stagnant order inventory deletion.• Developed and executed a VSM project that identified opportunities within at least five departments. Created a business case for the introduction of an Industrial Engineer.• Developed Set Rate cards and Carrier Scorecards using MOST engineering standards, that were validated by the Engineer and Quality manager, drove warehouse flow efficiency up by +100%.

Seattle, Wa, Us

• Owned a $50 million annual P&L, led 6 exempt and 500 hourly employees. Functioned as subregional transportation manager, process engineer, and warehouse operations manager. $46.1 million in tangible cost reduction and estimated $20+ million in intangible safety cost value.• Managed 140+ market Outbound transportation operation and 200+ market Inbound transportation operation. Established the yard driver program and CDL program in Cincinnati.• Built/managed Peak playbook across the Cincinnati middle mile Ground Hub and final mile Sort Center. Improved trailer capacity and throughput by 15%.• Managed 120+ 3rd party carriers across a 40-state outbound operation, plus Canada linehaul and DHL international to the UK.• SME at the 2018 Transportation Kaizen on Cost Reduction and Damage Mitigation. Consulted on the Automatic License Plate Reader (ALPR) systems acquisition, which reduced maintenance/ operating cost by ~$12 million annually.• Led TONU tool creation, drove $500k per year operating cost reduction.• Led CI initiatives that drove 63% improvement in safety and associate satisfaction, 60% reduction in workplace injuries, and increased warehouse shift capacity by 71.4%• Led transportation CI that drove $1.1 million annual savings on Alaska market, $0.41 cost per package reduction and 6.75% trailer utilization improvement. Saw ~$40 million annual cost reduction and 18% throughput increase.• Led or participated in various other Kaizen and CI events that drove ~$2.5 million annual transportation cost reduction.

Seattle, Wa, Us

Arlington, Virginia, Us

• Owned a $35 million P&L and led multiple $10+ million global inventory reallocation missions.• Led a team of 183 salaried leaders across 13 departments. Owned PMO, Logistics and Operations.• Led supply-chain activities for an 8 battalion, 3500 person global deployment, and two pre-deployment training events.• Improved org readiness from bottom 10% to top 6% in 8 months. Trained 8 program managers.• Acting EHS/HAZMAT manager and led all composite risk management activity.• Created fleet maintenance program that improved efficiency by 50%.

Positions held include:-Team Leader-Squad Leader-Platoon Sergeant-Platoon Leader-HR Manager-Logistics Coordinator-Intelligence Manager-Operations Manager

Executive Mba, Entrepreneurship/Entrepreneurial Studies, Corporate Strategy

Bachelor Of Arts (B.A.), Psychology

Education record