Christopher Bates Email & Phone Number

• A startup operation offering print and marketing materials for north MS and the mid-south area.
• Transformed the owner’s vision into an actionable business plan and GTM strategy.
• Built production line capabilities, throughput standards, and pricing strategy, while supporting R&D.
• Soft launched Q4 2023, and fully launched in February 2024. Full P&L ownership.
• Sourced UK based e-commerce contract projected to generate $650k per year, and two US based contracts projected to generate $200k+ per year each.
• Led public events and book event attendance with authors.

Dallas, Texas, US

• Hired to perform turnaround op on a bleeding operation.
• Owned $20 million P&L. Improved EBITDA from -11.7% to +9.9%.
• Grew business retention by 87% from below 50% to ~90% across all business units.
• Developed 3 year business strategy, grew revenue by 80% and portfolio size by 88%.
• Drove revenue growth across 6 business units by $3.1 million annually. Launched 2 new business units and drove $1.6 million annual revenue.
• Created Leadership Development Program and coached Directors, Executive GM’s, and VP’s.

Dallas, Texas, US

San Mateo, California, US

• Owned and grew a $3.6m P&L to over $450m.
• Interim Head of US with collaborative oversight of Canada. Led 22 sites across the US and Canada in middle and final mile operations, B2B and B2C ecommerce, and on-site retail sales and fulfillment.
• Launched the Regional Dedicated Carrier program, reduced transportation cost by 33% and LTL use by 65%.
• Built daily carrier routes and forecasted driver demand across a 14-state region for both ODFL and TTMS, our pilot LTL and FTL carriers.
• Designed and launched Owned Fleet program. Built the CDL-A and CDL-B roles and responsibilities for North American Transportation. Oversaw acquisitions of 70+ vehicle fleet.
• Hired and supported transportation team growth from 2 to 24 leaders and 36 drivers.

El Paso, Texas, US

• Owned a $400 million P&L, Led operations in a 1.3 million sqft Distribution Center (DC).
• Developed CI program, taught Positive Employee Relations, and created the HoT Leadership Academy.
• Led 58.7% revenue growth, removed operational gridlock and drove MoM revenue from $71 million to over $120 million.
• Improved outbound dock efficiency by over 100%. Created dock SOP that reduced lost product by over 95%.
• Drove dwelling freight stagnancy down from over $5 million to under $2 million, and created a process that removed stagnant order inventory deletion.
• Developed and executed a VSM project that identified opportunities within at least five departments. Created a business case for the introduction of an Industrial Engineer.

Seattle, WA, US

• Owned a $50 million annual P&L, led 6 exempt and 500 hourly employees. Functioned as subregional transportation manager, process engineer, and warehouse operations manager. $46.1 million in tangible cost reduction and.
• Managed 140+ market Outbound transportation operation and 200+ market Inbound transportation operation. Established the yard driver program and CDL program in Cincinnati.
• Built/managed Peak playbook across the Cincinnati middle mile Ground Hub and final mile Sort Center. Improved trailer capacity and throughput by 15%.
• Managed 120+ 3rd party carriers across a 40-state outbound operation, plus Canada linehaul and DHL international to the UK.
• SME at the 2018 Transportation Kaizen on Cost Reduction and Damage Mitigation. Consulted on the Automatic License Plate Reader (ALPR) systems acquisition, which reduced maintenance/ operating cost by ~$12 million.
• Led TONU tool creation, drove $500k per year operating cost reduction.

Seattle, WA, US

Arlington, Virginia, US

• Owned a $35 million P&L and led multiple $10+ million global inventory reallocation missions.
• Led a team of 183 salaried leaders across 13 departments. Owned PMO, Logistics and Operations.
• Led supply-chain activities for an 8 battalion, 3500 person global deployment, and two pre-deployment training events.
• Improved org readiness from bottom 10% to top 6% in 8 months. Trained 8 program managers.
• Acting EHS/HAZMAT manager and led all composite risk management activity.
• Created fleet maintenance program that improved efficiency by 50%.

Positions held include:-Team Leader-Squad Leader-Platoon Sergeant-Platoon Leader-HR Manager-Logistics Coordinator-Intelligence Manager-Operations Manager

Executive Mba, Entrepreneurship/Entrepreneurial Studies, Corporate Strategy

Bachelor Of Arts (B.A.), Psychology

Education record