Spearheaded the development of a complete prototype for a cutting-edge fantasy esports application. Leveraging the latest technologies, built a robust and scalable architecture, including API data integration, data model transformation into a graph database, and a user-friendly interface with real-time features. Collaborated effectively with designers and developers to bring this innovative project to life.Technical Skills:- Front-End Development: Next.js, TypeScript, WebSockets- Back-End Development: API Integration, Model Transformation, Graph Database- DevOps: Docker, Deployment Pipelines- Other: XState state machine, Caching, Web Analytics ReportingProject Highlights:- Full-Stack Prototype Development: Built the entire prototype of a fantasy esports application using a modern tech stack.- API Data Integration: Seamlessly integrated external APIs to retrieve and manage esports data within the application.- Graph Database Modeling: Transformed esports data models for optimal performance and querying efficiency within a graph database.- Real-Time Features: Implemented WebSockets to enable real-time updates and user interactions within the application.- Scalable Architecture: Employed Next.js for server-side rendering and static site generation, ensuring a performant and scalable foundation.- State Management: Utilized XState state machines to manage application state and complex user interactions.- Efficient Delivery: Streamlined development workflow with Docker and deployment pipelines for faster prototyping and iteration.- Detailed Monitoring: Implemented caching strategies and web analytics reporting to optimize performance and user experience.- Collaboration & Communication: Worked closely with designers and developers to ensure the technical aspects of the prototype aligned perfectly with the user experience vision.- Effectively communicated technical challenges and solutions to stakeholders throughout the development process.

Contributed valuable industry expertise as a member of the Advisory Board for the Customer Experience (CX) Program. Reviewed curriculum content, provided constructive feedback, and participated in discussions to ensure the program equips students with the knowledge and skills necessary to excel in the dynamic field of customer experience.Key Responsibilities:- Curriculum Review: Evaluated course content for the CX program, ensuring its relevance to current industry trends and best practices.- Feedback & Recommendations: Provided constructive feedback on curriculum materials, suggesting improvements and potential gaps to address.- Industry Insights: Shared real-world customer experience insights with faculty and students, bridging the gap between theory and practical application.- Program Development: Participated in discussions and brainstorming sessions to help shape the program's future direction and ensure it remains competitive and industry-aligned.

Provided strategic leadership for a global team of instructors, overseeing all aspects of program and instructional excellence. Managed the entire talent lifecycle, from meticulous hiring and onboarding to performance management and offboarding. Rigorously monitored instructional delivery quality control, ensuring a consistent and exceptional learning experience for students in Saudi Arabia.Key Responsibilities:- Created and Maintained Standard Operating Procedures (SOPs): Developed and documented clear procedures for program delivery, instructor performance evaluation, and other team functions, ensuring consistency and efficiency across the organization.- Talent Management: Led the entire hiring pipeline, crafting compelling job descriptions, conducting strategic interviews, and selecting top-tier instructors from across the globe.- Onboarding and Offboarding: Developed and implemented comprehensive onboarding programs to integrate new instructors into the team, and streamlined offboarding processes for departing team members.- Instructional Quality Control: Established and implemented robust quality control measures, utilizing observation techniques and feedback mechanisms to guarantee consistent delivery of high-quality instruction across the international team.- Program Management: Oversaw the development, implementation, and continuous improvement of educational programs, ensuring alignment with global learning objectives.- Performance Management: Established clear performance expectations for instructors and conducted regular performance reviews to provide development opportunities and maintain team excellence.

Led a diverse team of remote instructors in Saudi Arabia, fostering a collaborative and culturally sensitive learning environment. Oversaw the development and delivery of high-quality educational programs, ensuring alignment with local regulations and international standards.Key Responsibilities:- Team Leadership: Cultivated a high-performing team of instructors from various countries, promoting cross-cultural understanding and effective communication strategies.- Curriculum Management: Developed and adapted instructional materials, tailoring them to the Saudi Arabian context while adhering to international best practices.- Program Delivery: Ensured the efficient and effective delivery of educational programs, meeting learner needs and exceeding expectations.- Quality Assurance: Implemented robust quality control measures to maintain consistent standards of instruction across the team.- Cultural Sensitivity: Promoted cultural understanding within the team and ensured instructional delivery respects local customs and traditions.Leadership Achievements:- Successfully fostered a collaborative and inclusive learning environment for a multicultural team.- Developed and implemented engaging and culturally-appropriate curriculum materials.- Increased program completion rates and learner satisfaction.

Promoted to Regional Lead Instructor, demonstrating leadership skills and expertise in coordinating diverse educational programs. Successfully managed multi-disciplinary programs, led multi-timezone teams of instructors, and played a key role in training and onboarding new instructors.Key Responsibilities:- Program Coordination: Managed the logistics and delivery of various educational programs across a designated region, ensuring smooth execution and adherence to program objectives.- Team Leadership: Led a team of instructors spread across multiple time zones, fostering collaboration, communication, and consistent delivery of high-quality instruction.- Instructor Training: Developed and delivered training programs for new instructors, equipping them with the necessary skills, knowledge, and teaching methodologies to effectively deliver the curriculum.- Curriculum Maintenance: Contributed to the maintenance and improvement of curriculum materials, ensuring they remain up-to-date and aligned with industry standards.- Quality Assurance: Conducted regular evaluations to maintain high instructional quality and identify areas for improvement within the program and instructor performance.

Empowered aspiring web developers by delivering engaging full-stack development courses. Utilized a variety of tech stacks, including MERN (MongoDB, Express.js, React.js, Node.js), Python, Web Fundamentals, and Java, to equip students with the necessary skills to thrive in the industry.Key Responsibilities:- Instructional Delivery: Delivered engaging lectures, labs, and workshops that effectively communicated complex web development concepts.- Technical Mentorship: Provided personalized guidance and support to students, fostering their understanding and problem-solving skills.- Project-Based Learning: Implemented project-based learning to provide students with hands-on experience building real-world web applications using various tech stacks.- Assessment & Evaluation: Developed and implemented assessments to evaluate student progress and ensure learning objectives were met.

Developed and implemented key features for a real estate email marketing service, specifically focusing on streamlining daily tasks for real estate professionals. Contributions included building a user dashboard with secure authorization, user management functionalities (CRUD - Create, Read, Update, Delete), and intuitive user form flows, ultimately enhancing the user experience and efficiency of the platform.Key Responsibilities:- User Dashboard Development: Implemented a secure and user-friendly dashboard with authorization functionalities, allowing real estate professionals to manage their accounts and access relevant information.- CRUD Operations: Engineered functionalities for user management within the dashboard, enabling users to create, read, update, and delete their data (e.g., contact lists, email templates) as needed.- User Form Flows: Designed and developed intuitive user form flows for various actions within the platform, such as creating email campaigns, managing contacts, and scheduling email blasts.- API Integration: Integrated external APIs to enhance the platform's functionality (e.g., integrating with CRM software for seamless contact list management).- Testing & Debugging: Conducted thorough testing of implemented features and addressed bugs to ensure a smooth user experience.

Developed and maintained responsive client websites, translating Photoshop designs into user-friendly interfaces that adapt seamlessly across various devices. Played a key role in integrating external APIs to implement custom widgets for United States House and Senate representative websites, providing valuable functionalities to their constituents.Key Responsibilities:- Responsive Website Development: Converted Photoshop designs into clean, responsive HTML, CSS, and JavaScript code, ensuring optimal user experience on desktop, tablet, and mobile devices.- API Integration: Successfully implemented client-requested widgets using external APIs, enhancing the functionality of House and Senate representative websites.- Cross-Browser Compatibility: Developed websites that function flawlessly across different web browsers, adhering to web accessibility best practices.- Collaboration: Worked closely with designers, project managers, and clients to understand requirements, translate designs into code, and deliver successful web solutions.- Code Maintenance: Maintained existing website codebases, ensuring smooth operation and implementing bug fixes as needed.

Leveraged front-end development expertise to contribute to various web projects, including a large-scale Enterprise Content Management System (ECMS) redesign, maintenance of existing PHP templates for high-traffic websites like CarsDirect.com, and ongoing support for the DemandForce Portal.Key Responsibilities:- ECMS Redesign: Implemented front-end features for a complex ECMS redesign, ensuring a user-friendly and efficient experience for content creators.- PHP Template Maintenance: Maintained and optimized existing PHP templates for high-profile websites such as CarsDirect.com, contributing to website performance and user experience.- DemandForce Portal Support: Provided ongoing front-end development support for the DemandForce Portal, ensuring its functionality and responsiveness.- Responsive Design: Ensured all developed features and maintained templates adhered to responsive design principles, guaranteeing optimal user experience across various devices.- Collaboration: Collaborated with back-end developers, designers, and content creators to deliver cohesive and functional web solutions.

Successfully led the development of a new California retrofit inspection website, coordinating a cross-functional team through product design and feature implementation. This project streamlined the retrofit inspection process for homeowners and inspectors, contributing to improved housing safety in California.Key Responsibilities:- Product Design: Led user research and collaborated with designers to create a user-friendly website catering to both homeowners and inspectors.- Team Management: Coordinated a team of developers, designers, and content creators, ensuring clear communication and project deadlines were met.- Feature Implementation: Oversee the development of key website functionalities, ensuring they align with project goals and user needs.- Project Management: Utilized project management tools to track progress, identify and mitigate risks, and maintain project deliverables within budget and schedule.- Communication: Effectively communicated project updates and objectives to stakeholders, including internal teams and external partners.

Contributed to the software development team as an intern, gaining valuable hands-on experience while supporting various documentation initiatives. Played a key role in documenting project procedures, onboarding materials for new developers, and code change processes.Key Responsibilities:- Project Documentation: Documented existing project procedures, creating clear and concise instructions for team members to follow, ensuring consistent and efficient project execution.- Onboarding Documentation: Developed comprehensive onboarding materials for new developers, including information on development tools, codebases, and team workflows, facilitating a smooth integration into the development environment.- Code Change Process Documentation: Documented the code change process, outlining steps for code reviews, version control practices, and deployment procedures, promoting code quality and collaboration within the team.

Lead an English course for foreign students ages 12-18