Christopher Baxter

Christopher Baxter Email and Phone Number

Business Platform Lead for Consumer Servicing at Lloyds Banking Group @ Lloyds Banking Group
london, greater london, united kingdom
Christopher Baxter's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Christopher Baxter's Contact Details

Christopher Baxter personal email

n/a
About Christopher Baxter

Senior manager focussed on digital strategy and product innovation within the banking sector. Experienced in creating customer propositions, business case definition and digital product management. Strong consulting background, leading business analysis and change teams across all phases of the project lifecycle.Specialties: Digital strategy and product roadmap development, business analysis, change management, IT delivery

Christopher Baxter's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

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Business Platform Lead for Consumer Servicing at Lloyds Banking Group
london, greater london, united kingdom
Website:
lloydsbankinggroup.com
Employees:
53179
Christopher Baxter Work Experience Details
  • Lloyds Banking Group
    Business Platform Lead
    Lloyds Banking Group Oct 2022 - Present
    Edinburgh City, Scotland, United Kingdom
    Leading a great team of Product Owners, Business Analysts and digital professionals to transform the UK’s biggest Digital Bank and help make finance a force for good.
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  • Lloyds Banking Group
    Head Of Digital Service Transformation
    Lloyds Banking Group Mar 2016 - Jan 2023
    London, United Kingdom
    - Product Lead on major end to end service journey transformation for retail banking clients.- Accountable for defining service transformation strategy, target state and vision for digitally enabled banking service proposition. - Own transformation of the end to end customer experience and commercial outcomes for multi-million pound programme of initiatives.- Over-see product teams using customer centric service design and agile delivery techniques
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  • Lloyds Banking Group
    Head Of Customer Journey Design And Method
    Lloyds Banking Group Jun 2014 - Mar 2016
    London, United Kingdom
    Leadership role in an industry leading programme transforming customer journeys for retail and commercial banking clients. Defined and implemented a transformation method based on customer centric design, operational transformation and agile technology delivery. Led selection of a strategic delivery partner and defined capability strategy to build internal skills at scale in agile, customer centric digitally led transformation.
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  • Lloyds Banking Group
    Senior Manager Digital Strategy And Partnerships
    Lloyds Banking Group Aug 2012 - May 2014
    London, United Kingdom
    Defining digital strategy, identifying partnership opportunities and transforming approach to innovation
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  • Lloyds Banking Group
    Senior Manager Digital Products
    Lloyds Banking Group Nov 2010 - Sep 2012
    London, United Kingdom
    Development of a digital roadmap for lending, insurance and personal financial management propositions including:- business case definition- digital product proposition development- benefits delivery ownership
  • Lloyds Tsb Bank Plc
    Senior Manager - Business Analyst
    Lloyds Tsb Bank Plc Jul 2007 - Nov 2010
    London, United Kingdom
    Requirements definition, process design, operating model definition, sponsorship/oversight of UAT and IT delivery.Programs included:LTSB/HBOS Retail IntegrationBranch Sales and Service transformation
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  • Accenture
    Consultant
    Accenture 2005 - 2007
    London, United Kingdom
    IT Project Manager – Retail Banking Client Ran a team of up to 8 IT professionals delivering small to medium size projects onto a sales/service platformOversaw all phases of the software development cycle including live code implementationsFunctional architect and transformation analyst – Retail Banking
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Christopher Baxter Skills

Business Analysis Retail Banking Digital Strategy Business Case Proposition Development Internet Banking Integration Business Process Banking Financial Services Product Management Consulting Innovation Development Personal Loans Business Case Preparation Requirements Analysis Management Project Implementation

Christopher Baxter Education Details

Frequently Asked Questions about Christopher Baxter

What company does Christopher Baxter work for?

Christopher Baxter works for Lloyds Banking Group

What is Christopher Baxter's role at the current company?

Christopher Baxter's current role is Business Platform Lead for Consumer Servicing at Lloyds Banking Group.

What is Christopher Baxter's email address?

Christopher Baxter's email address is ch****@****b.co.uk

What schools did Christopher Baxter attend?

Christopher Baxter attended The University Of Edinburgh, The University Of Edinburgh.

What are some of Christopher Baxter's interests?

Christopher Baxter has interest in Digital Innovation.

What skills is Christopher Baxter known for?

Christopher Baxter has skills like Business Analysis, Retail Banking, Digital Strategy, Business Case, Proposition Development, Internet Banking, Integration, Business Process, Banking, Financial Services, Product Management, Consulting.

Who are Christopher Baxter's colleagues?

Christopher Baxter's colleagues are James Conway, Nigel Duffield, Debbie Lloyd, A B, Katherine Maw, Carole Cook, Abram Thayaparan.

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