Christopher Beaver

Christopher Beaver Email and Phone Number

Customer Service Team Lead at MatchRX @ MatchRX
royal oak, michigan, united states
Christopher Beaver's Location
Rochester, Michigan, United States, United States
Christopher Beaver's Contact Details

Christopher Beaver work email

Christopher Beaver personal email

n/a
About Christopher Beaver

A client services professional with extensive experience in several call center environments. A self starter with creative problem solving skills and an aptitude to learn new programs and procedures quickly. Analytical and managerial background focused on quality customer service and continuous improvement.Specialties: Excel/reporting, communication, desktop support

Christopher Beaver's Current Company Details
MatchRX

Matchrx

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Customer Service Team Lead at MatchRX
royal oak, michigan, united states
Website:
matchrx.com
Employees:
21
Christopher Beaver Work Experience Details
  • Matchrx
    Customer Service Team Lead
    Matchrx May 2012 - Present
    Royal Oak, Mi
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  • Credential Check Corporation
    Processor / Helpdesk
    Credential Check Corporation Nov 2011 - Jun 2012
    Troy, Mi
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  • Niche Retail, Llc
    Phil&Teds/Mountainbuggy Customer Care Team Lead
    Niche Retail, Llc Jan 2010 - Jun 2011
    Responsible for tracking individual productivity, attendance, case workload, and team member assignments on a daily basis. Lead and manage customer care team, holding them accountable for performance and attendance.
  • Flagstar Bank
    Quality Assurance Analyst
    Flagstar Bank Oct 2006 - Jan 2010
    Monitor and coach agents in an effort to ensure quality customer service and adherence to the policies and procedures of the organization.
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  • Adp
    Automotive Retail Group – Client Service Technician
    Adp Mar 2003 - Jun 2006
    Supported software, used creative problem solving to provide excellent customer service, and effectively managed time with little supervision.
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  • Eds Group
    Onstar Systems Technical Assistance Supervisor
    Eds Group Apr 2001 - Mar 2003
    Responsible for tracking individual productivity, attendance, case workload, and team member assignments on a daily basis.
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  • Eds Group
    Cadillac Roadside Assistant Supervisor
    Eds Group Feb 1999 - Apr 2001
    Monitored service levels and made appropriate decisions to meet contractual goals.
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  • Nabisco
    Retail Representative
    Nabisco Jan 1998 - Jan 1999
    Maintained open communications with the management of individual retail outlets(Meijers, Farmer Jack, Kroger, etc.)Acted as a liaison between Nabisco management and client outletsProjected sales and produced orders
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Christopher Beaver Skills

Team Leadership Customer Service Call Center Troubleshooting Microsoft Office Coaching Problem Solving Teamwork E Commerce Windows Desktop Support Mentoring Linux Excel Supervisory Skills

Christopher Beaver Education Details

Frequently Asked Questions about Christopher Beaver

What company does Christopher Beaver work for?

Christopher Beaver works for Matchrx

What is Christopher Beaver's role at the current company?

Christopher Beaver's current role is Customer Service Team Lead at MatchRX.

What is Christopher Beaver's email address?

Christopher Beaver's email address is cb****@****hrx.com

What schools did Christopher Beaver attend?

Christopher Beaver attended Oakland Community College, Oakland Community College, Software Engineering.

What skills is Christopher Beaver known for?

Christopher Beaver has skills like Team Leadership, Customer Service, Call Center, Troubleshooting, Microsoft Office, Coaching, Problem Solving, Teamwork, E Commerce, Windows, Desktop Support, Mentoring.

Who are Christopher Beaver's colleagues?

Christopher Beaver's colleagues are Tyler Boch, Dinesh K, Walter Esselman, Brian E. Rusher, David Ruffner, Philip Childers, Johny Kello.

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