Christopher Becker Email & Phone Number

Sacramento, California, United States

Sacramento, California

Lodi, CA

Drove sales and profit through execution of an overall store strategy; including leading and engaging the team and delivering on operational excellence standards.Modeled and held team accountable for outstanding customer service. Engaged associates and customers to facilitate/deliver an enriching customer experience.Reviewed targeted sales and expense.

Sacramento, California Area

Responsible for the Team Training and Development and Hiring within the entire store Successfully trained and developed all managers and supervisors to consistently use Coaching for Growth model effectivelyEffectively coach associates in the moment to enhance each manager’s and supervisor’s ability to execute and develop their own respective teams.

Sacramento, California Area

Developed the capability of all associates to successfully perform their job function with CustomerFirst focus. Achieved an increase in customer service metrics constantly meeting established goalsEnsured all associates received required training to meet customer needs from new hires and existing associates achieving Completed follow up training within 30.

Sacramento, California Area

Marshall, TX

Provided customer service by leading and supervising store refund and jcp.com/catalog activities performed in the Store to produce optimum customer service, sales, productivity, and operating profit resultsSet the Home and Shoe department according to company standard, but adapting it for a smaller market store Maintained merchandising and visual standards.