Christopher Bernier work email
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Christopher Bernier personal email
Experienced Creative Specialist with a demonstrated history of working in the consumer electronics industry. Skilled in Communication, Customer Satisfaction, Interpersonal Relationships, Public Speaking, and Employee Training. Strong marketing professional graduated from Chicopee Comprehensive.
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Senior Deployment EngineerCompassmspUnited States
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Tech 2Compassmsp Jan 2024 - Present
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Deployment TechnicianCompassmsp, Formerly It Direct May 2022 - Jan 2024▪ Working with clients to setup laptops and desktops based on their app needs▪ Traveling to client locations to meet with users to install machine▪ Receiving & organizing new product for internal & client use▪ Working with clients to organize best dates to deploy newly purchase hardware & software
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Stay-At-Home ParentBernier Household May 2021 - May 2022▪ Provide a positive learning environment with reading, daily exercise & basic sign language/verbal communication▪ Take care of appointment scheduling/visits▪ Cooking healthy snacks & meals▪ Encouraging fun activities such as dancing, coloring & others to foster an exciting day to day environment
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SupervisorBrooks Brothers Aug 2020 - May 2021▪ Responsible for leading a team of 12 and holding them accountable for metrics and sales goals▪ Interviewing, hiring and training new employees▪ Meet weekly with each team member to focus on areas of improvement and potential growth in the company▪ Improved communication between the Contact Center and other business partners -
Customer Experience Team LeadBrooks Brothers Mar 2020 - Aug 2020▪ Being the teams liaison when situations may escalate or system access is required▪ Encouraging and empowering team members to come up with the best way to support each customer▪ Revising internal and customer facing “How To” guides with current and relevant information
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Trainer (Aka Creative)Apple Apr 2014 - Mar 2020Holyoke, Ma▪ Translate new technology initiatives into valuable learning experiences for employees and management▪ Provide individualized consumer and business training sessions▪ Lead morning staff meetings and integrate product learning activities to increase employee product knowledge▪ Implement personal technical development plan with a focus on new software and hardware releases▪ Partner with Sales to create engaging product usage videos and one-page product highlight sheets designed to increase staff knowledge of accessories -
Tech Support (Aka Family Room Specialist)Apple Nov 2009 - Apr 2014Holyoke, Ma▪ Led business customers through Mobile Device Management setup and maintenance▪ Troubleshot and repaired customer iOS devices▪ Managed tight schedule of 10-min appointments withexceptional customer service skills managing expectations with appropriate next step resolution creation▪ Implemented FileMaker projects to increase team effectiveness▪ Achieved Final Cut Pro certification
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Merchandising (Aka Visual Specialist)Apple Jul 2007 - Nov 2009Holyoke, Ma▪ Created and updated store layout and product displays in alignment with highly specific corporate guidelines across multiple new and newly remodeled stores▪ Collaborated with Sales team to ensure knowledge of product placement within the store▪ Advised customers on the best products to meet their needs
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Sales AssociateStaples Jul 2005 - Jul 2007Chicopee, Ma▪ Troubleshot and repaired Windows computers▪ Prepared Copy and Print Center orders▪ Sold computers and office equipment with a focus onexceptional customer service
Christopher Bernier Skills
Christopher Bernier Education Details
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Chicopee ComprehensiveHigh School
Frequently Asked Questions about Christopher Bernier
What company does Christopher Bernier work for?
Christopher Bernier works for Compassmsp
What is Christopher Bernier's role at the current company?
Christopher Bernier's current role is Senior Deployment Engineer.
What is Christopher Bernier's email address?
Christopher Bernier's email address is cb****@****ple.com
What schools did Christopher Bernier attend?
Christopher Bernier attended Chicopee Comprehensive.
What skills is Christopher Bernier known for?
Christopher Bernier has skills like Communication Skills, Customer Satisfaction, Final Cut Pro, Iwork, Computer Hardware Troubleshooting, Ios Troubleshooting, Os X, Mac, Troubleshooting, Hardware.
Who are Christopher Bernier's colleagues?
Christopher Bernier's colleagues are Adam Middleton, Zach Cash, Christopher Good, Jose Martinez, Frank Dlouhy, Andrew Pabey, Luisa Pelt, Cpa, Macc.
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Christopher Bernier
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Christopher Bernier
Emergency Management Program Specialist At Connecticut Division Of Emergency Management And Homeland SecurityMadison, Ct3gmail.com, madisonctems.org, ct.gov -
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