As an Operations & Dispatch Manager at Red Line Freight Systems, I oversee the daily operations of a regional volume LTL/truckload and distribution carrier that serves all points throughout New England and beyond. With over 4.5 years of experience in this role, I am responsible for managing the dispatch team, coordinating the drivers and routes, ensuring the safety and compliance of the fleet, and resolving any issues or delays that may arise.I have a strong background in the transportation/trucking/warehousing industry, having worked my way up from a Warehouse Laborer to a Head of Receiving before becoming an Operations & Dispatch Manager. I have developed and honed my skills in logistics management, customer service management, communication, teamwork, and leadership, as well as proficiency in Microsoft Word and Excel. I hold a Bachelor's Degree in Sport Management from Endicott College and a CPR certification from the American Heart Association. I am passionate about delivering efficient and satisfactory service to our clients, partners, and employees, and I strive to continuously improve and optimize our processes and performance.