Christopher Bigham

Christopher Bigham Email and Phone Number

Senior Manager Business Performance at Charter Communications @
Christopher Bigham's Location
United States, United States
Christopher Bigham's Contact Details

Christopher Bigham work email

Christopher Bigham personal email

About Christopher Bigham

Innovative professional with a deep business acumen, focused on delivering results. Developed strategies with nine figure annual budgets that met expected return on investment. Extensive background in applied analytics. Extremely creative, adaptive,and able to prioritize and work under extreme pressure. Dedicated and values oriented. Experience leading remotely.

Christopher Bigham's Current Company Details
Charter Communications

Charter Communications

Senior Manager Business Performance at Charter Communications
Christopher Bigham Work Experience Details
  • Charter Communications
    Senior Manager Business Performance
    Charter Communications Sep 2011 - Present
    Tampa, Fl
  • T-Mobile Usa
    Senior Manager Business Intelligence - Service Partner Management
    T-Mobile Usa Feb 2005 - Sep 2011
    Global outsourcing footprint; Strategic planning and dark projects; Capacity planning for 35 locations with global footprint; Operational execution of Strategic plans netted 9 figure savings annually; Predictive modeling long term +/- 2% variance record; KPI benchmarking, goal setting, and team performance evaluation; Manage and develop team of 7 remote business analysts; BI Team supports all functional groups; Design, develop, execute business intelligence systems and repositories; Extensive research, analysis, and business proposals; Decision support for executive leadership
    View
  • Teletech
    Business Analyst - Client Services
    Teletech Feb 2003 - Feb 2005
    Global capacity analysis; finance reconciliation; Client services-wireless vertical; Client Services- banking vertical; Forecasting lead for mass mailing campaigns
    View
  • Teletech
    Operations Command Center Supervisor
    Teletech Feb 1998 - Feb 2003
    Uniontown, Pa
    Real-Time and Admin Supervisor; Aspect TCS/eWFM administrator; Intra-day Analysis; Scheduling; Forecasting; performance reporting.

Christopher Bigham Skills

Team Leadership Vendor Management Client Services Call Center Management Performance Management Customer Satisfaction Analysis Quality Assurance Command Center Real Time Workforce Management Strategic Design Strategic Planning Forecasting Capacity Planning Predictive Modeling Life Cycle Assessment Business Intelligence Application Development Application Design Database Development Database Design Qualitative Research Applied Mathematics Ms Office Suite Adobe Creative Suite Sql Server Telecom Technologies Call Center

Christopher Bigham Education Details

Frequently Asked Questions about Christopher Bigham

What company does Christopher Bigham work for?

Christopher Bigham works for Charter Communications

What is Christopher Bigham's role at the current company?

Christopher Bigham's current role is Senior Manager Business Performance at Charter Communications.

What is Christopher Bigham's email address?

Christopher Bigham's email address is ch****@****ail.com

What schools did Christopher Bigham attend?

Christopher Bigham attended Penn State University, Penn State University.

What skills is Christopher Bigham known for?

Christopher Bigham has skills like Team Leadership, Vendor Management, Client Services, Call Center Management, Performance Management, Customer Satisfaction Analysis, Quality Assurance, Command Center, Real Time, Workforce Management, Strategic Design, Strategic Planning.

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