I have many years of experience with Client Relationship Management, Team Building, Risk and Change Management, Product Marketing, Recruiting, Negotiation, Diversity and Product Training and more. I currently work as a Program Manager in Admissions at Rasmussen University. I’ve been able to successfully transition from an in-person work environment involving face to face interactions with prospective and current students, staff, faculty, and administration to a remote work environment. This transition requires me to effectively communicate and engage utilizing web-based applications such as Microsoft Teams, WebEx and Zoom. During this transition was I received an Employee of the Quarter Award. In this position, I’ve also partnered with organizations such as the Hillsborough Education Foundation, Brandon Career Academy, Tampa Bay Buccaneers, and more for student engagement, college fairs and community marketing events.I was employed with Wells Fargo for more than 10 years working directly with customers in a loss mitigation capacity. In my Team Lead and Loan Service Counselor positions, I achieved much success including leading 13 collectors to consistently exceeding goals for more than 38 consecutive months. I was awarded the Hero Extraordinaire Award, which was one of Wells Fargo’s most esteemed awards for Service Excellence. I also earned many office and regional related awards.I gained much exposure and experience with Diversity and Inclusion during my more than 10 years of employment at Wells Fargo. I was an active member of multiple Team Member Network Groups which were designed to promote, support, and reflect diversity in the workplace and in the communities served. I served in Finance Chair and Co-Chair positions. Several of my responsibilities are listed below: • Assisted with coordinating community outreach, volunteer, networking and marketing events. ie: Come out with Pride Orlando Parade, Orlando AIDS Walk, MLK Day Celebration, Feeding Tampa Bay, Orlando Coalition for the Homeless• Supported in hosting in-office networking events • Assisted with company required and additional Diversity trainings. • Ordered and organized marketing products for events• Outreach to community partners• Managed event summaries and expense reports to submit for corporate review and approval.