Providing business analysis, development, systems and integration services for a wide variety of industries. Specializing in business process improvement and solutions strategy for corporate initiatives including finance, logistics, fulfillment, E-Commerce and ERP.Coach Inc. New York, NY• Managed cross functional teams for a luxury apparel and accessories leader undertaking a major multi-year international E-Commerce site redesign. This effort involves improvements to process and functionality for all areas of the site, including product representation, order processing and inventory and specialty events.• Lead reengineering exercise to provide accurate and timely inventory positions on the site, combining fulfillment center inventory and inventory available in stores to maximize order fill rates across the chain, reduce oversold situations and enhance the customer experience.EXPRESS Inc. Columbus OH• Directed cross functional teams for an apparel and accessories concern engaged in a comprehensive E-Commerce site redesign involving significant improvements in functionality and ease of use.• Managed design and integration of omni-channel E-Commerce fulfillment functionality leveraging brick and mortar store inventory for a large fashion retailer. The focus of this initiative is to take full advantage of client assets and improve the customer experience.

Notable Accomplishments• Ecommerce Order Processing - Managed cross functional team to implement a multiple phase effort for Ecommerce order processing enhancements. Executed over two years, the project yielded an increase in capacity of 60%. • Northeast Region Distribution Center - Designed and managed configuration and functional design for 3rd party distribution application. In collaboration with operations and engineering, this facility merges operations with Jimmy Choo in a single location, and eventually Versace as well. • Order Management - IT project lead for the multiple phase design and implementation of global order management system Active Omni from Manhattan Associates, supporting multiple markets as well as ecommerce, retail and wholesale requirements. The Active platform is updated several times a year, removing the need to upgrade.

Founded in 1984 by Marc Jacobs and Robert Duffy, the Marc Jacobs brand draws on Marc's vision of uncompromising fashion at varying price points in an authentic manner. From his stint at Perry Ellis (1988-1993), where his ‘Grunge’ collection proved revolutionary; his 16 years as Creative Director at Louis Vuitton (1997-2013), where he transformed the French luggage label into the largest luxury house in the world; to his own highly-coveted namesake label, Marc has a unique and globally renowned fashion voice. Today the Marc Jacobs brand features Women's and Men's ready-to-wear and accessories, a children's line (Little Marc Jacobs), multiple award winning fragrances, the Bookmarc bookstores, and most recently Marc Jacobs Beauty. As the house continuously looks to the future, uncommonly frank yet playful and brilliantly outspoken perspectives remain at the core of the brand.

Managed logistics and distribution functions for 2 company owned facilities within the US servicing 989 stores in the US and Puerto Rico, and 3rd party distribution relationship supporting 68 Canada stores.Responsibilities included inbound and outbound transportation, inventory control, and order processing, along with support for retail locations. In addition, managed projects involving cross functional teams involving host systems, finance, inventory control, and planning and allocationsManaged in house and 3d party development resources in the design, development, implementation and support of significant business process improvements for core systems and supporting MHE systems. Notable Accomplishments• California Distribution Center – Collaborated in the design and implementation of core WMS and supporting systems for new west coast distribution center in Ontario California. Collaborated with operations to develop operational procedures documentation for training. Benefit – 100% increase in capacity and reduction in transportation costs to stores. • Canada 3PL Distribution – Designed and directed development of host interface for Canada 3PL in support of Canadian stores. Directed testing between Aéropostale and 3PL systems and operations groups. Benefit – Reduced delivery time to stores and significant transportation costs savings.. • Managed conversion of existing stand alone server environment supporting Warehouse Management and support systems to virtual environment providing failover capability in the event of system failure. Benefit – Reduced downtime due to system failure from a minimum of four hours to 15 minutes.• Designed and implemented EDI relationship between freight forwarders and product development to track and report status on purchase orders and shipments. Benefit – improved accuracy on reporting purchase order X-factory dates and delivery. Reduced per unit cost with improved pre-allocation process to allow increased cross docking.

Managed logistics and distribution functions for sole Nine West 1M square foot facility within the US servicing retail and wholesale customers for footwear and accessories.Responsibilities included inbound and outbound transportation, inventory control, and order processing, and support of e-commerce order fulfillment. Additional responsibilities involved order processing, marking and transportation vendor compliance requirements with wholesale customers.Managed in house development and support resources in the design, development, implementation and support of significant business process improvements for core systems and supporting MHE systems. Notable Accomplishments• Designed and developed improved workflow processing system for use with tilt tray sorter. Benefit – increased order-processing volumes from 20,000 units per day to over 75,000 units per day. • Designed, developed and implemented automated receiving system to replace manual process. Benefit – Increase in receiving productivity by 20%, with corresponding reduction in labor costs of $191,000 per year.• Designed and managed the implementation of order processing systems to support Nine West e-commerce launch. Through business process and systems modifications, reduced order turnaround from 48 to 24 hours. Designed and implemented order review functions that reduced shipping errors to less than 1%.• Designed and implemented workflow processing and inventory control system to manage seasonal retail store inventory interfacing to the distribution management systems and financial concerns. Advantage – 18% reduction in inventory inaccuracy write-offs. 43% increase in gross sales margin to third party distributors.

Major ProjectsDesigned and implemented distribution and order processing inventory control practices and procedures for a major apparel company resulting in reduced inventory variance and decreased returns volume from unauthorized substitutions in shipping.Served as team leader in the development of functional description and implementation plan for ERP solution consolidating 5 apparel and footwear divisions into a single system. Developed and implemented internal vendor marking system for inbound inventory from 5 manufacturing sites resulting in increased receiving volume and reduced order fulfillment errors. Developed functional specification for line development system for a women’s apparel concern. Designed and supervised the execution of a client acceptance test plan with six client teams. Created and managed test results reporting system to expedite system corrections.