Christopher Boise Email & Phone Number

Riverdale, Utah, United States

Riverdale, Utah, United States

Testing internal programs within the credit union, using specific programs to run scenarios and make sure that the testing plan does provide the best info based on the testing.

Roy, Utah, United States

Roy, Utah

United States

* Contacting our top 2% of Thumbtack business owners who have high potential in their areas and provided service. Also to manage their account and help them expand their business. * Giving advice on what to add to their Thumbtack business profile, how to update their Thumbtack profiles to maximize their potential on Thumbtack, and information on current/upcoming changes on Thumbtack.* Offering strategic and outside the box advice on how they can get more notice from customers, in depth conversations with business owners on how they compare to their competition, specific places they can expand outside their current market for more work, and how to maximize their ROI for their business. * Having periodic Zoom meetings with business owners to provide more one on one guidance with being more successful on the Thumbtack platform. * Working with a book of business containing 900+ business owners to check their statistics, spend average, contact rate, hire rate, market expansion opportunities, and average revenue Thumbtack earns from all of my Thumbtack pros. * Using internal programs to provide product updates and information to my pros.* Used Microsoft Excel to update current tasks done for pros, track calling log for every time I called the pros, tracked when emails were sent, and what information was provided to them. * Used gmail to correspond directly with pros and Google calendar to book regular calls and initial pitch calls to offer my assistance.

United States

* Helping pro’s get introduced to customers via phone calls and chat.* Answering pro’s questions regarding their account, quotes, and helping them build a professional profile. * Giving pro’s advice on how to have success and continue success for their service that they offer on Thumbtack.* Using internal programs to search, assist and resolve any issue our customers had. * Making suggestions to pros on how to expand their business, quote customers properly and how Thumbtack works for pros.* Running online presentations (webinars) by scheduling, processing reports and presenting webinars to attendees who are interested in learning more about Thumbtack. * Utilized excel for Engagement, Webinar Reporting, Pro Assistant team, Pro Success team and Instant Quote team. * Assisted pros with Pro Assistant team by taking calls for pros from customers, scheduling jobs, quoting for pros, updating their pricing and profile, sending them bi monthly invoices for Pro Assistant program and on boarding them to be on Pro Assistant. * Helped build the Instant Quote structure by taking calls from pros for Instant Quote, doing feedback calls on how the Instant Quote system worked for pros, helped pros get more acquainted with the benefits of quoting with Instant Quote and getting them on boarded. * Special projects for the San Fran Corp office including feedback calls for Instant Quote, webinars, and ect. * Helping to properly assist pros with their questions about Instant Match/Pay For Contact. Walking pros through being set up with the Instant Match/Pay For Contact weekly budget and sign up via the chat team. * Helping pros to understand the benefits and value of Instant Match/Pay For Contact via the chat team.

United States

* Helping customers get introduced to professionals via phone calls. Answering pro’s questions regarding their account, quotes, and helping them build a professional profile. * Using internal programs to search, assist and resolve any issue our customers/pros had. * Making suggestions to pros on how to expand their business, quote customers properly and how Thumbtack works for pros.

United States

* Handling global customer’s issues via email and solving member’s issues regarding their account, purchases, cases, escalations as well as seller accounts.* Used Microsoft Word and Outlook for internal emails. Also used Microsoft Word to double check email content as well as used it to create email templates.* Using internal programs to search, assist and resolve any issue our customers had.

United States

* Handled Toshiba corporate escalations via email and phone calls.* Used Microsoft Word and Outlook for internal emails. Also used Microsoft Excel for tracking of cases and ect.* Handled escalations through social media sites (Facebook, Twitter, and ect) that were forwarded by Toshiba’s corporate office. * Set up replacement orders, repairs, accessory orders and case filing for each case worked. * Using internal programs to search, assist and resolve any issue our customers had.

United States

* Handled Toshiba replacement escalations via email and phone calls.* Set up replacement orders, repairs, accessory orders and case filing for each case worked. * Used Microsoft Word and Outlook for internal emails. Also used Microsoft Excel for tracking of cases and ect.* Using internal programs to search, assist and resolve any issue our customers had.

United States

* Handled Toshiba customer service cases via phone calls.* Used Microsoft Word and Outlook for internal emails. Also used Microsoft Excel for tracking of cases and ect.* Using internal programs to search, assist and resolve any issue our customers had.