Coordinate daily restaurant operations. Respond efficiently to customers feedback.Organize and supervise shifts. Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods. Ensure compliance with safety regulations. Control operational costs and identify measures to cut waste. Create reports on weekly, monthly and annual revenues and expenses. Train new and current employees on proper customer service practices. Implement protocols that will… Show more Coordinate daily restaurant operations. Respond efficiently to customers feedback.Organize and supervise shifts. Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods. Ensure compliance with safety regulations. Control operational costs and identify measures to cut waste. Create reports on weekly, monthly and annual revenues and expenses. Train new and current employees on proper customer service practices. Implement protocols that will maintain future restaurant operations. Manage and improve the restaurant’s image. Promote the brand through different marketing channels. Show less

Responsible for logistics management including reverse logistics and order processing. Perform sales and buying functions. Coordinate workshops and marketing events. In charge of the company´s safety food control system, Visma eEkonomi and FreshX Platform.

The administrative tasks consisted mainly in Consular activities, press office tasks, translations from Swedish to Italian, content design for the Embassy’s website and help desk duties.

Coordinating the logistics for catering and other events. Direct contact for suppliers, employees and customers. Planned events, performed PR activities. Created contents on social media.

Performed a market analysis project for an Italian third party. Developed an in-depth analysis of the Swedish retail industry, collecting data like growth rates, major competitors and entry barriers. Programmed on-site visits with real estate agencies for the trade mission in Stockholm.

Responsible for deliveries, pick- ups and returns of goods for the event. Created an inventory system, wrote guidelines and driving schedule for coordinators and volunteers. Coordinated a task team.