Manager
CurrentDirectly supervises eight crew membersMonitors and reports on inventory levels for purchasingTrains new crew members in all aspects of the operation; including phone protocol, food preparation, financial processes, and product presentationBalances financial assets at the close of each business dayParticipates in the selection, ongoing performance management, and potential termination of crew membersCalmly and creatively addresses customer concerns with the goal of continual positive costumer relationshipsRepresents Management for all Health Department and Corporate inspectionsUtility worker meijernovember 2002 – December 2004Assisted customers with grocery and shopping needsContributed to the cleanliness and proper operation of the facilityWorked to positively address customer concerns and questions