Christopher Boston Email & Phone Number

Orange, Ca, Us

City Of Industry, California, United States

• Perform job and task analysis to document job requirements and objectives• Source and recruit candidates by using company recruitment sourcing tools• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidateswithin schedule• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes• Provide analytical and well documented recruiting reports to the rest of the team• Act as a point of contact and build influential candidate relationships during the selection process• Develop new hires through leading and conducting our new hire training program• Improves training effectiveness by developing new approaches and techniques; making support readilyavailable; integrating support with routine job functions.

• Ensure all store locations are well trained on T-Mobile operations to prevent losses to the company• Attend monthly stores’ physical inventory with an inventory shrinkage of less than 1%.• Passed 100% Store audits, as well as, completed weekly audits on cash counts• Manage inventory, cash variances, and merchandising• Manage operational metrics, including T-Mobile initiatives• Assist with maintaining appearance and cleanliness of stores• Assist with the repair/renewal of damaged inventory• Paperwork assistance• Complete necessary regulations to prevent theft and fraud• Deliver products to each necessary store

Westminster, California

• Responsible for overseeing training and operational elements of 10 Regional Trainers and 6 OperationalManagers.• Communicated with senior leadership on company goals and objectives.• Ensure 90 retail platinum stores are up to date on Sprint window and planogram policies/procedures.Passed numerous Store/Company audits with 100% success/compliance rate.• Conducted New Hire training orientation and new product training sessions to large and small groups.• Ensure all store and staff are trained, and deliver operational success at store level.• Managed the store audit process which entailed weekly store audits, following up on issues and createaction plans when applicable. Passed 100% of audits conducted.• Trained, assisted and performed company wide inventory counts, as well as reviewing and analyzingcounts.• Certified by Sprint to conduct new hire training sales classes. Complete follow up visits with sales repsthat successfully completed new hire training.• Work Collaboratively with National Sales Directors, Regionals Sales Directors, District Managers andsales reps to ensure execution of web-based training's, new hire training, and company promotions.• Facilitated and organized development programs, sales training's, and competency based leadershiptraining's by delivering various learning methodologies.• Monitor trainee attendance and participation and use test and/or quizzes to measure trainees'comprehension of class material (Role play program/sessions were also conducted at this time).• Conducted quarterly and yearly reviews.

Anaheim Hills, Ca

Oversee all facets of the business, store performance, day to day business.• Managed 10 direct reports.• Ensure store is well organized and running efficiently. Ensure team is meeting and exceeding salesand performance goals.• Build and sustain a customer focused store culture to facilitate a pleasant shopping experience.• Conduct customer needs assessments to identify preferences and execute on new products and displayareas.• Manage product merchandising through implementation of plan-o-grams and creative windowdisplays.• Reported directly to District Manager; recruit, train, supervise and evaluate workforce. Observed andcoached employees on sales floor techniques and customer management skills.• Plan and delegated assignments based on workload assessment and employee schedule andavailability

Signal Hill, California

Held positions of increased responsibility leading to present position as an Assistant Store Manager.Responsible for planning and implementing measures to build revenue and profitability for multipleareas.• Implement racetrack management procedures to ensure all aspects of store operations fully contributeto a safe and pleasant shopping experience for customers.• Provide customers and general contractors with a broad range of assistance in areas of productknowledge, pricing, availability, special orders, upgrades, exchanges, and promotional / competitivediscounts• Supervise staff in areas of interviewing, training, supervision, and evaluation.• Oversee whole store inventory process and control. Schedule/ supervise Receiving activities in areasof daily shipments, & invoice verification.• Train and mentor Department Managers and Sales Associates in new techniques and the properexecution of effective in-store promotions.

Bellflower, California

• Having overall accountability for growing the sales and profitability throughout each area of the store.Top store in the region; increased store ranking from #3980 to #150 In the company. Received NewStore Manager of the Year Award.• Driving and maximizing the sales and profitability of the store to achieve growth.• Monitoring and review staff and store performance on a regular basis.• Driving sales through maximizing team performance.• Was assigned to help problem stores turn around store performance.• Interview, Hire and Train New associates within the District.

Lakewood, California

• Held positions of increased responsibility from sales associate to Department Supervisor• Increased sales to consistently exceed monthly sale plan.• New Associate Coach - implemented training for new associates.• Trained and developed new associates to provide excellent customer service and achieve daily, weekly,and monthly departmental goals.