Christopher Bourque

Christopher Bourque Email and Phone Number

Executive Vice President of Sales, Americas at Bucher + Suter Inc @
Christopher Bourque's Location
St Petersburg, Florida, United States, United States
Christopher Bourque's Contact Details

Christopher Bourque personal email

n/a

Christopher Bourque phone numbers

About Christopher Bourque

Dedicated and highly skilled in creating solutions for customers that meet business and end user needs.Experienced and effective at presenting products and solutions to Fortune 500 companies at executive levels and below. Extensive experience with all aspects of Call Center technology and operations across various industries such as Healthcare, Financial, Insurance, Government, Telco & Retail.Flexible, quick learner and able to adapt easily to new situations within challenging environments.

Christopher Bourque's Current Company Details
Bucher + Suter Inc

Bucher + Suter Inc

Executive Vice President of Sales, Americas at Bucher + Suter Inc
Christopher Bourque Work Experience Details
  • Bucher + Suter Inc
    Executive Vice President Of Sales, Americas
    Bucher + Suter Inc Jul 2021 - Present
    United States
  • Bucher + Suter Inc
    Vice President Sales, Enterprise Accounts
    Bucher + Suter Inc Apr 2018 - Jul 2021
    Usa
  • Bucher+Suter, Inc.
    Partner Account Executive
    Bucher+Suter, Inc. Oct 2013 - Apr 2018
    B+S provides customer solutions which integrate a Company's CRM with Cisco Contact Center technology. B+S products provide full CTI capability that tightly integrate with the most common CRM platforms such as Salesforce, Siebel, SAP, Microsoft and others.Additionally, our Multi-Channel adapters enable customer information to be passed across different channels (such as voice, chat, email, cases, social) while maintaining content and context, providing a seamless customer interaction.
  • Convergys
    Director, Customer Solutions
    Convergys May 2012 - Aug 2013
    Tampa/St. Petersburg, Florida Area
    • Lead numerous discovery sessions resulting in ROI based solutions for business units. For example: Lead discovery for large cable provider which resulted in a sales tool for agents which increased Revenue Per Call.• Lead the multi-channel solutions pursuit team for the company’s largest customer.• Responsible for creating the Multi-Channel Interaction strategy and vision in conjunction with the BPO pursuit team strategy.
  • Convergys
    Director, Solutions Engineering
    Convergys Jul 2009 - May 2012
    • Manage North America Solutions Engineering staff and RFP team.• Developed the process to transition the SE Team from technical selling to solution selling.• Achieved 100% + of team quota objective in multiple years.• Function as a working manager and engage in presale customer consulting activity.
  • Intervoice
    Systems Engineer
    Intervoice 2000 - 2008
    • Supported top tier Financial Vertical accounts and high profile named accounts.• Created and presented sales and technical presentations to prospective & existing customers on product offerings.• Present end solution to executive levels and customer team members.• Perform consulting services for the customer through onsite discovery workshops.• Constructed responses and proposals to lengthy and detailed RFP’s.
    View
  • Cigna
    Call Center Technology Consultant
    Cigna 1995 - 2000

Christopher Bourque Skills

Ivr Contact Centers Pre Sales Solution Selling Cti Telecommunications Crm Saas Unified Communications Call Center Enterprise Software Genesys Integration Voip Cloud Computing Sip Managed Services Professional Services Outsourcing Salesforce.com Customer Experience Speech Recognition Sales Engineering Telephony Acd Vxml Solution Architecture Product Management Wireless Channel Partners Go To Market Strategy Mobile Devices Workforce Management Sales Enablement Data Center Isdn Service Delivery Partner Management Solutions Marketing System Deployment Strategic Partnerships Ip Tcp/ip Direct Sales Network Architecture Vendor Management Avaya Hosted Services Mpls Cisco Technologies

Christopher Bourque Education Details

Frequently Asked Questions about Christopher Bourque

What company does Christopher Bourque work for?

Christopher Bourque works for Bucher + Suter Inc

What is Christopher Bourque's role at the current company?

Christopher Bourque's current role is Executive Vice President of Sales, Americas at Bucher + Suter Inc.

What is Christopher Bourque's email address?

Christopher Bourque's email address is be****@****ter.net

What is Christopher Bourque's direct phone number?

Christopher Bourque's direct phone number is +172724*****

What schools did Christopher Bourque attend?

Christopher Bourque attended The University Of Connecticut School Of Business.

What skills is Christopher Bourque known for?

Christopher Bourque has skills like Ivr, Contact Centers, Pre Sales, Solution Selling, Cti, Telecommunications, Crm, Saas, Unified Communications, Call Center, Enterprise Software, Genesys.

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