Maintain responsibility for managing new Commercial, Agricultural, and SBA business development efforts, as well as retention and expansion of existing business relationships. Work cross-functionally with other bank groups to maximize growth and profitability. Proactively develop business relationships and actively call on new business prospects, including broadening and deepening relationships with existing customers as well as following up on new leads through Branch referrals.Developed and enhanced the Bank’s profile in the community and built relationships with members of local community based organizations, which include participating in worthwhile business and community activities. Direct all aspects of staffing, personnel policy, facility maintenance, evaluate workflow processes to ensure the highest levels of customer service, accuracy, and time compliance.Monitor, control reports and conduct audits in accordance with Bank policies and procedures and regulatory, legal and ethical requirements in order to manage operational risk and minimize losses. Analyze customer financial, credit data and other relevant information to evaluate level of risk for the Bank and Investors. Interview, inform and counsel existing and prospective mortgage clients and clearly set the expectations of how the loan process and closing work.

Received the Pinnacle Club Award for being the top Mortgage Banker in Midwest region. This award is based on total revenue and customer satisfaction. Funded an average of $800,000 in closed loans with an average of $30,000 in revenue for the branch per month. Trained new Loan Officers on products, customer relationship building and new Client development strategies. Worked on conventional and non-conventional loan programs that best fit the customer’s needs. Adhere to all required lending policies and procedures that act in accordance with regulatory and compliance requirements. Managed the operations of our satellite branch in Johnson Creek, WI. Extensive knowledge and experience in conventional, new construction, FHA, Federal and State VA loan programs offered by CTX and other Investors. Established referral programs with realtors, bankers, builders, and other COI in my targeted demographic areas. Developed extensive marketing and advertising campaigns for the Waukesha, Jefferson and Dodge Counties.