Christopher Bratcher Email and Phone Number
With over 15 years of dedicated experience in sales project management and customer relationship management, I am currently excelling as a Sales Project Specialist at Bertram Communications. My mission is to leverage my analytical skills to enhance customer engagement and optimize project workflows. In alignment with Bertram's commitment to service excellence, I aim to contribute diverse perspectives and innovative solutions.At Bertram Communications, my role involves managing a spectrum of responsibilities, from processing incoming communications to scheduling installations and navigating ticketing systems. I apply my expertise in customer service and CRM platforms to streamline operations and ensure a seamless experience for our customers, maintaining the organization's reputation for quality and reliability.
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Sales Project SpecialistBertram Communications Mar 2023 - PresentRandom Lake, Wisconsin, United States• Created and implemented a new Sales Standard Operating Procedure• Created and implemented a new Sales Call Script • Received and handle incoming and outgoing calls• Create accounts in Powercode • Schedule wireless and fiber installations• Work through a ticket system
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Sales Project SpecialistMercury Network Aug 2021 - Mar 2023Midland, Michigan, United States• Received and handled inbound and outbound calls• Set up residential internet accounts• Helped customers sign up for Affordable Connectivity Program (ACP)• Created business phone and internet prospects• Customer service -
Call Center Customer Service RepresentativeMorley Companies, Inc. Feb 2021 - Aug 2021Saginaw, Michigan, United States• Received and handled all inbound and outbound calls• Working specific cases to find resolution• Help customers retain loyalty• Assist in finding dealerships• Assisted with setting up vehicle repairs
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Retail Store ManagerBoost Mobile Apr 2018 - Jan 2021Midland, Michigan, United States• Handled day-to-day operations• Recruited new hires by Indeed, social media and open interviews• Responsible for customer relations• Handled drawer cash outs• Updated and maintained the work schedule • Responsible for the orderly running of the business
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Shop ManagerBratcher Automotive Repair Jun 2003 - Mar 2019Gladwin, Michigan, United States• Reviewed financial statements, sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.• Performed sales floor work such as greeting and assisting customers, stocking shelves and taking inventory.• Responded to written and telephone requests about new estimates and current invoices.• Received training in several departments such as; credit, customer relations, accounting, and sales
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Fiber Optic SpecialistCable Contract Service May 2007 - Oct 2008Myrtle Beach, South Carolina, United States• Directed installation of main and feeder cables through conduit, splicing and lead-coating cable sections, connecting wires to terminal and junction boxes, transformers and other equipment in underground vaults and overhead platforms.• Contracted to perform specified work in accordance with architect's plans, blueprints, codes and other specifications.• Unreeled and strung lines from telephone pole to pole and from telephone box to box.• Installed hardware such as conduits and insulators.
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PackagerDow Chemical - Drytech Aug 2006 - Apr 2007Midland, Michigan, United States• Placed and poured products and materials no into containers, using hand tools and equipment and filled containers from spouts and chutes.• Removed completed and defected products and materials by fork truck, placing them on moving equipment such as conveyors and in specified areas such as loading docks.• Worked as a member of a conveyor line crew; finished and packed 2205 pound bags of product.Entered production data in computer while monitoring control boards.
Christopher Bratcher Education Details
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Psychology
Frequently Asked Questions about Christopher Bratcher
What company does Christopher Bratcher work for?
Christopher Bratcher works for Bertram Communications
What is Christopher Bratcher's role at the current company?
Christopher Bratcher's current role is Sales Project Specialist | Customer Relationship Management (CRM).
What schools did Christopher Bratcher attend?
Christopher Bratcher attended Northern Michigan University, Gladwin High School.
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