Christopher Brimble Email & Phone Number

Hatfield

Gave me vital experience and skills on management, customer service, sales and knowledge on the day-to-day running of a business. • Inside 6 weeks I acted as branch manager and ran the business. I made important decisions and managed all employees. I also took the role of customer service captain where I improved the customer service practices of other employees.• Improved the teamwork and collaboration of the branch, working closely with employees in a working environment by embracing 360° feedback evaluations on a weekly basis.• Built rapport with the customers helping market the company through word of mouth by providing a positive customer experience by delivering good customer service in the car, on the phone and in the branch.• Managed the finances of the business by helping decide on the size of the fleet for the optimum profit. • Marketed to potential customers through attractive deals and developing good relationships with businesses.• Understood the principle of goodwill and customer relations by offering discounts to customers.

Working as a sales assistant for a few hours a week gave me vital experience in satisfying the needs of customers. I developed self confidence and gained valuable experience in how a company needs to market to its potential consumers. My empathetic style meant I could understand individual customer circumstances. I was able to report any complaints or compliments to the owner so they were able to acknowledge and evaluate them and make the necessary changes to improve the business.• Witnessing firsthand the busy lifestyle of a shop in the retail sector and the hard work needed to succeed.• Gained experience in selling, speaking to and solving complaints from customers.• Faced up products and had ideas of where certain products should be positioned in order to attract customers.

in selling, speaking to and solving complaints from customers.Faced up products and had ideas of where certain products should be positioned in order to attract customers.; I served customers including taking orders and delivering food and drinks too customers.I gained knowledge on the financial aspects when customers paid the bill and left tips.I was responsible for any complaints the customer may have experienced.I was responsible for security matters such as locking up and I helped prepare the shop for the next day. PC Skills Microsoft Office and General basic computer skill, IT AIDA (Pass)

Bachelor Of Arts, Business Studies

Education record