SOR Controls Group is a global leader in the design and manufacture ofmeasurement and control devices under the brands of SOR, Smart Sensors, andSENSOR Sampling Systems, and Pyragon Electric Modules. SOR Controls Groupactively serves all sectors of the process industry with particular strengths in theoil & gas, petrochemical, chemical and power segments. We also maintain anengineering and design team capable of providing engineered-to-order systemsand products when required.With manufacturing locations in Lenexa, Kansas, Houston, Texas and Rochester,New York, and regional offices in Beijing, Dubai, and Chennai, we support anetwork of sales and service personnel capable of addressing customerrequirements in any geographic market around the world.

Manage incoming sales calls and email RFQs from prospects and clients from Oil & Gas, Utilities, Manufacturing and LNG sectors.• Identify upselling opportunities during the quotation & sales process. • Provide technical support to plant managers and other customers with tech questions. • Compile and maintain Excel sales spreadsheet for monthly executive sales reporting.• Regularly attend ongoing product/sales training sessions

• Responded to customer requests to make adjustments to insurance policies.• Received incoming calls from policy holders requesting explanation of coverage.• Retain policy holders contemplating cancellation of their policy.• Perform provider searches for members via online portal.• Call Center Environment

- Project Management• Created and maintained catalog of newly awarded parts via shared spreadsheet.• Reviewed spec sheets/drawings to assure accuracy of information uploaded into RFQ portal.• Processed customer purchase orders and fielded calls to answer any customer and/or potential client questions regarding TR products.• Assisted logistics department with product deliveries and drop offs to UPS and FedEx when they were short staffed to provide superior customer service.• Facilitated introduction of new products going into production by holding “kick off” meetings between the Purchasing, Quality, and Logistics department heads.• Assisted Latin America Regional Sales Manager

• Process RFQ’s and purchase orders in a timely manner in order to generate sales and maximize new sales opportunities.• Maintained and nurtured relationships with clients, vendors, and sales managers.• Attended Lunch-and-Learn sessions and complete ongoing education sessions.• Researched internet for competitor pricing and customer base in order to locate sales opportunities where available.• Generated and maintained monthly and quarterly sales reports.