Christopher Brown Email & Phone Number

Mountain View, Ca, Us

Spearhead Google Cloud growth by cultivating key customer partnerships and collaborations. Lead and own all efforts internally and externally, to enhance the cloud capacity experience and drive GCP adoption for customers.Technical leader for Google Cloud Capacity, driving cross-functional collaboration and alignment on best practices for capacity planning and optimization. Drive standardization of common architectures and technical designs across GCP and best practices for capacity planning, assurance and workload deployment. Centralize and streamline Cloud Capacity tooling, pipelines, and processes, resulting in increased efficiency and operational excellence.Lead design implementations of Google Cloud Capacity products such as Cloud Capacity Planner and Reservations. Drive a collaborative customer-centric approach to capacity products and new feature development to address evolving customer needs.Consult with customers on GCP Capacity Planning, workload deployment best practices, and product utilization, ensuring optimal performance and cost efficiency.Develop and nurture strategic relationships with key customer stakeholders, to deeply understand their business needs and ensure a consistently excellent GCP Capacity experience.Proactively gather and analyze customer feedback, championing their needs and driving prioritization of product requirements to enhance the overall customer experience. Partner with account teams and GCP support to effectively navigate complex customer capacity issues and escalations, prioritizing customer empathy and swift resolution.Lead and foster cross-functional collaboration across diverse teams maintaining a high-velocity, customer-centric, and forward-thinking approach to capacity on Google Cloud.Provide key technical leadership for customers, peak capacity events and product launches, driving collaboration Google Cloud Sales, Support, Engineering, and SRE teams to ensure customer success during critical moments.

Mountain View, Ca, Us

- Work collaboratively and cross-functionally providing technical leadership and acumen within Google Cloud Professional Services.- Work hands-on with Google's Cloud Platform products to demonstrate and prototype integrations in customer/partner environments.- Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution, providing best practice advice to customers to optimize Google Cloud Platform effectiveness.- Manage post-sales relationships with customers. Work with technical and implementation leads, customers, and partners to drive successful adoption of Google Cloud.- Provide best-practice advice and lead large Google Cloud transformation programs with our strategic customers. Develop best-practice recommendations for Google Cloud partners based on the experience gained during customer engagements.- Develop strategic relationships with key stakeholders (C-Suite & IT team) to understand a customer’s business and develop strategic roadmaps.- Drive customer feedback to stakeholders to ensure the best possible production experience, and assist in prioritizing product requirements by communicating customer needs and impact.- Accelerate customer adoption of Google Cloud by leading the implementation journey.- Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.- Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.- Lead quarterly business reviews and executive sessions to better understand business and technical needs.- Work with customers and Support to guide issues and escalations to resolution.- Provide technical leadership for customer events and launches, partnering with Support, Engineering and SRE to ensure customer success during critical moments.

Raleigh, Nc, Us

- Provide linux and open source technologies expertise and guidance to customers.- Collaborate both internally and externally with open source projects and communities. - Act as an end to end advocate and dedicated line of communication for new product implementations, new feature requests, bug fixes, security and issues resolution with customers.- Proactively troubleshoot and debug critical customer issues with red hat products and technologies. - Work collaboratively with customers on best practices and implementation of red hat products and technologies within their technology infrastructure.- Gain understanding of customer infrastructure implementations.- Work collaboratively with customers to gain insight into their technology needs and roadmaps.- Recommend and foster implementation of applicable red hat technologies to customer technology needs.- Proactively inform customers of new product releases, updates, bugfixes and security updates.- Work to prevent customer issues before they arise via collaborative communications and best practices sharing on implementation of red hat products.- Conduct periodic technical reviews and knowledge sharing sessions with customers.- Facilitate collaboration with customers and other vendors to aid in issue resolution or ensure success with new product implementations.- Provide both internal and external expertise in open source storage and file system technology implementations.

Chicago, Us

- Technology expert and architect for the central GEHC Compute Systems Team.- Created and drove adoption of a centralized common Linux Operating system for GEHC DI known as HELiOS (Healthcare Enterprise Linux Operating System, based on Scientific Linux).- Owner of the road map and Linux Operating system strategy for GE Healthcare DI (HELiOS).- Own and drive Compute Systems Team FOSS strategy and efforts.- Drive and own close contribution, collaboration and relations with Fermilab and the Scientific Linux distribution.- Lead and own technology efforts around identification and resolution of critical server and workstation hardware issues for optimization of GEHC products on Linux.- Lead and drive procedures for better hardware technology quality characterization and analysis.- Own and maintain GEHC relationships with major computer industry suppliers to determine possible GEHC product opportunities.- Lead, own and executed evaluation of early access hardware from suppliers for possible GEHC product opportunities.- Own and drive early testing and risk retirement efforts of early access technologies on HELiOS.- Lead and drive efforts to standardize OTS hardware for various GEHC products.- Drive innovation of heterogeneous compute efforts within GEHC.- Lead and drive implementation and adoption of next generation x86 based architectures and virtualization technologies.- Lead efforts to drive cross business and common hardware platform adoption and investigation of new technologies.

Chicago, Us

- Designed and implemented a unique test infrastructure of servers and clients enabling prototyping of client/server technologies for GEHC products.- Evaluated and prototyped leading edge AMD Opteron and Intel Xeon processor technologies.- Worked closely with NVIDIA to determine root-cause and solve driver issues in GEHC product.- Evaluated, prototyped and programmed new GPU based hardware rendering technologies and solutions for GEHC product.- Developed initial platform independent Java based OpenGL software examples for GEHC product applications.- Lead and drove performance investigations of leading edge computer hardware technologies.- Consulted on optimal configuration and implementation of network security devices with GEHC products.- Evaluated, tested and configured various hardware and software firewall solutions for GEHC products.- Evaluated early CELL and PowerPC prototype technologies for use in GEHC products.- Developed and provided test code and programs to evaluate, characterize, stress, and benchmark new leading edge hardware technologies.- Successfully drove next generation GPU technologies into various GEHC products.- Lead, owned and presented GEHC technology demonstrations at Java One, RSNA, and Siggraph in conjunction with other major computer industry suppliers.- Evaluated and prototyped cutting edge remote 2D/3D visualization technologies utilizing Sun-Ray technologies.

Chicago, Us

- Developed hardware solutions and back-ported OS security patches for improved GEHC product security.- Developed and created one-touch automated Microsoft Windows/Linux CD/DVD/Network operating system install for various GEHC products.- Prototyped and evaluated Intel and AMD processor based technologies for use in various GEHC products.- Prototyped and evaluated leading edge server and workstation technologies for GEHC products.- Developed and prototyped various networking technologies and solutions for GEHC products.- Lead various hardware technology performance investigations to determine optimum solutions for GEHC product.- Evaluated various Operating Systems for use in GEHC product systems.