Christopher Budding Email & Phone Number

United Kingdom

Filling the position temporarily I used the opportunity to implement a strong foundation in ways of working for the team. Also an opportunity presented its self to access data to better understand the learning needs of the organisation for the second half of the year. Finally through challenging conversations, identifying efficiencies and re-forecasting.

United Kingdom

Responsible for several sites around the UK My role is the development of current and future leaders through various initiatives.As well as this I am tasked with interventions to increase service delivery and performance against key metrics.I have been heavily involved in staff retention and, by using trend focused interventions rather than performance.

United Kingdom

In this role I am responsible for process trainers, coaches and leaders in their touch points with newly inducted advisors. Enduring a high yield and time to competency of new talent entering the organisation.I am also responsible for developing future leaders, coaching and mentoring seconded coaches to be the leaders of the future.As well as training my.

South Wales

I was managing director for a company that specialised in licensed retail and entertainment

Merthyr Tydfil

I was tasked by the brewery to increase footfall in their flagship brewery tap, "The Winchester" whilst protecting the brand identity. I achieved this 3 months ahead of schedule, achieving YoY growth before leaving to invest in my own business.

Merthyr Tydfil

implementation and management of the customer acquisition, booking,estimate and repair (ABER) system. Ensuring all records were accurate and up to date. ( covering the stock manager for an extended period of sickness)Liaising with insurance companies in order to maintain optimal workload. this was my introduction to stakeholder management.

Wales & The West

Responsible for a small team of staff for retail and warehousing over 3 years I was involved in attempts to save failing bars and clubs as well as stripping and closing premises that were no longer financially viable to maintain.

Cardiff And Swindon

As an apprentice I was responsible for the.implementation of systems to optimise business performance. I worked on various data warehousing and sales MIS projects. Regarded as a technical expert I took pride in understanding clients' business needs as well as systems. I became well versed in Business Objects, Oracle, SQL and VBA

Master Of Business Administration - Mba

Customer Contact Planning & Management Bsc (Hons), Business/Commerce, General, First Class Honours

scoring highly in leadership and management modules. My dissertation comprised of a study of motivation in the workplace focusing.