Leader in IT Infrastructure and Operations focused on driving business value by translating company goals into IT operations.IT Professional with 15+ years of experience in IT Infrastructure and Operations.8+ years of experience in management and architecture. Effectively manage lean IO teams to ensure business continuity while implementing continuous improvement.Thorough knowledge of modern solutions in IT subject areas including networking, datacenter, security, and ERP.Manage IT Infrastructure team responsible for IT operations at on-prem datacenter, 11 North America based locations, and cloud services. Infrastructure team supports 500+ employees in a hybrid environment.LeadershipImplemented a multi-tier system of human resources to effectively support mission critical systems while facilitating best practice and employee growth.Defined and executed a Digital Transformation Agenda to ensure Infrastructure and Operations leverage business-centric features of emerging technologies.Actively identify opportunities for employee improvement in communication / critical thinking and coach accordingly.ManagementAdminister +$4 million OpEx budget and $1 million CapEx budget annually.Developed strong relationships and agreements with 3rd party contractors and vendors to promote business continuity.Led team using Agile methodology ensuring project scope and velocity align with priorities and resource availability.Created a structured project management system leveraging project charters, communication guidelines, CapEx templates, and lessons learned.Consolidated 23 Internet and Voice service accounts and migrated the company to a SIP phone system saving $204k in OpEx cost.Infrastructure / SecurityLed implementation and maintenance of (23) B200/C220 Cisco servers hosting 20+ virtual machines via VMWare hypervisor.Vetted and implemented Vulnerability Management SaaS solution Rapid7 maximizing the Infrastructure team’s ability to effectively identify, prioritize, and mitigate vulnerabilities to company assets.Enforced MFA VPN for company networks using Cisco’s Duo solution to all employees.Hardened storage appliances to create immutable backups for recovery from potential ransomware attacks.Continuous Improvement / Processes and ProceduresImplemented vulnerability management Service Level Agreements to clearly set resolution expectations and prioritize remediation.Established security protocols and scheduled procedures for all team members to execute and regularly evaluate.