Chris Wagner Email & Phone Number

Greater Tampa Bay Area

Tampa/St. Petersburg, Florida Area

Served in increasing roles of responsibility for content settlement system which calculates payments for over 40 unique contracts totaling billions in annual payments. Most recent role was as system architect, subject matter expert, technical lead for domestic and offshore resources, and individual contributor (developer).• Architected and led scrum project to migrate legacy vendor settlement system to in-house cloud-based solution, saving $200k annually in vendor licensing costs and $1M per version upgrade. • Organized 500+ story sprint backlog into dependency roadmap with estimated delivery dates to ensure specific milestones were successfully achieved. • Provided Oracle tuning expertise to improve performance and reduce job execution times by up to 3600%.• Innovated table-configurable Oracle PL/SQL package process which automatically remaps transactions impacted by user reference data changes, reducing the need for manual data scrubs by 85%. • Took the initiative to become the on-site expert of proprietary data model and logic of vendor billing product. Developed customized C and Pro*C modules to integrate with and extend the vendor product to a level not observed by the vendor at any other client.• Evaluated the capabilities and extendibility of vendor products to replace the existing, highly customized legacy system. Analysis contributed to the rejection of unsuitable products, saving time and money rolling out products which would require comparable customization and upgrade expense.

Tampa/St. Petersburg, Florida Area

• Developed interfaces between the Kenan Arbor billing vendor product and existing Verizon systems using C, Pro*C, C++, PL/SQL, UNIX shell scripting and Oracle.• Created internal database-driven website using HTML, JavaScript, ASP using VBScript, MS Access, and SQL Server.• Designed and developed Visual Basic 6 GUI interface to Oracle and Excel for new system used in tracking Verizon product data. Served as proof of concept for system still in use as of 2019.

I was approached with a need for software which did not exist at the time, so I learned Visual Basic 6, Visual Basic for Applications, and MS Access on nights and weekends to come up with a solution which has served the needs of my client for many years.• Designed, developed, and support custom petroleum production, expense, and sales tracking and reporting software in Visual Basic 6, MS Access, and MS Excel.

Tampa/St. Petersburg, Florida Area

Contracted by Verizon, Tampa, FL (09/1999 – 10/2000)• Provided first line support for online telephone order entry system written in COBOL II, DB2 and IMS.Contracted by GTE Data Services, Tampa, FL (01/1997 – 08/1999)• Designed, coded, tested, and documented customer-requested enhancements to telephone usage rating system. • Technologies included COBOL, COBOL II, VSAM, and JCL. Performed account manager duties such as writing consultant performance reviews.Contracted by Carpenter Technology, Reading, PA (10/1996 – 01/1997)• Analyzed, converted, tested, and implemented COBOL, COBOL II, and Easytrieve programs to make them Y2K compliant.Contracted by VWR Scientific, West Chester, PA (09/1996)• Performed Y2K impact analysis on 1400+ programs in 23 applications.Contracted by JP Morgan, Wilmington, DE (03/1996 – 08/1996)• Provided full lifecycle support of treasury system that compiled portfolio information into reports for traders on Wall Street. • Designed, coded, and tested conversion process to standardize files from Bank of New York and within JP Morgan.• Coordinated implementation of Endevor source management system and trained team members in its use.Contracted by GTE Data Services, Tampa, FL (10/1995 – 12/1995)• Supported GTE payroll system which produced paychecks, interfaced with HR systems, and exported data to financial institutions and state governments.

Tampa/St. Petersburg, Florida Area

• Maintained enterprise-wide service order collection and distribution system.• Debugged and modified COBOL, COBOL II, and Assembler programs.

San Angelo, Texas Area

• Provided primary support and implementation duties for telephone service order collection and distribution system.• Created, modified, tested, and implemented JCL, PROCs, and SYSINs.