This position is a mix of inside sales, estimating, detailing, production management, project coordination, accounting, and more - within the scope of commercial doors, frames, and hardware.Mine and organize project file data into ProTech and project notes.Created submittals and managed RFIs.Provide estimates on materials and services using multiple tools, including ProTech and the digital library of catalogs, pricebooks and procedural notes that I help maintain.Plan out and finely detail project materials.Manage production through several departments; purchasing, warehouse, hollow metal shop, lockshop, installation services.Coordinate and schedule materials through project contacts, shipping, and installation services.Professionally maintain clear and open lines of communication, documentation, and expectations.Created ways to improve operational process and procedures of my position, and its connection to all other departments. This includes working through obstacles; always stepping up to solve problems that arise, and taking each occurrence as a learning experience/means of improvement.

Created and implemented a data management program, which I designed to read and organize project data into the industry’s standard format; assist in estimating and detailing; and automatically populate data into takeoffs, set lists, & bid forms.Coordinated the production, scheduling, & delivery of project materials.Established new business relationships, including bidding partnerships with door shops.Assisted purchasing and logistics operations.

Maintained familiarity with suppliers, catalogs, and knowledge of sales and trade operations.Worked directly with professionals and end-users in their design process and hardware selection.Advised and collaborated in project coordination, working from project notes, plans, and layouts.Formed and sustained long term relationships with strong base of clients.Coordinated sales, deliveries, and some purchasing operations.Networked into the greater Build & Design community to improve reputation of the company.

Promoted to Full Time Specialist after 4 months.Mastered catalogs, policies & procedures, taking initiative to go further through skill and resourcefulness.Demonstrated strong work ethic, positive-growth, and attention to feedback.Maintained communication and direction on orders, workflow, feedback, and file notations.Engaged and fulfilled customer’s needs and concerns with courtesy and tact.Elected VP of the Employee Committee and implemented a new budget to increase rate of funding for employee and community events.Assisted in training new employees.

Was hired to open the Portland branch of services (portable, bedside x-ray) for several short and long-term healthcare facilities. Within the first year, assisted in orientation of 12 new clients and facilities on policies and customized care.Through adaptive care and situational awareness, quickly assessed patients’ limits and emotional states, tailoring examination procedures to fit.Improved quality control and efficiency by identifying and reducing both redundancies and errors – lowered clients’ additional costs between 3 to 5%, and minimized local costs from errors between 5 to 10%.Assisted in administrative tasks; routing and schedules of technologists, management of customized care policies, and fleet maintenance.Maintained our branch’s workflow across a secured network of multiple administrative programs and imaging systems.Assisted in branch expansions and mergers, while instructing new hires.

• Directed Clerical Management - Handled accounts, purchase orders, invoicing, and inventory, mostly through QuickBooks.• Assisted Executive Task Management - Helped manage Owner’s travel itinerary, correspondence, and schedule of contracted services.• Went Above & Beyond - Taught myself to use Computer Drafting Programs; created 3D spec sheets of pneumatic tooling for custom lathe orders; helped owner stay current with clients’ tooling needs.

• Created and implemented a simple system to track escrow collections for a satellite of accounting.• Helped launch and debug a new system for digital relay of files.• Utilized professional writing and communications to report on errors and methods of increasing efficiency.• Organized and assisted in obtaining statements, files, records, and escrow from multiple departments.