Christopher Calhoun Email & Phone Number

Newport, Tn, Us

Responsible for the safe, efficient and professional leadership of Newport Utilities electric, water, waste water, broadband and informational technology personnel and resources serving the residents of Cocke County and parts of Jefferson, Sevier and Greene Counties.

Newport, Tn, Us

Seymour, Tn, Us

Answering Service One is a 24-Hour telephone answering service. Our motto says it all: “Number one in quality, number one in customer service, and number one in value.”

Seymour, Tennessee, Us

The Vice President of Operations is responsible for delivering a distinctive service experience for Call Center Sales Pro's clients and our employees. The VP is accountable for client engagement and retention and serves on the Senior Management Team contributing to the development and growth strategy for CCSP.CCSP was formed to help outsourced call centers and telephone answering services take the pain out of growing their business. Through call center consulting and support services for sales and marketing, we help our clients maximize the value of their existing customer base. CCSP helps customers find lost revenue. We take a systematic approach to our clients problems and make recommendations for improvements based on data and experience. Armed with solutions targeting root causes of sub optimal situations, we can help our clients implement improvements to make them more profitable.

Provides analytics capability in the field of human performance technology and instructional systems analysis. • Conducting strategic needs analysis for the U.S. Coast Guard Office of Safety and Environmental Health on the organization’s enterprise wide safety management system, benchmarking federal government agencies as well as industry and international standards.

Miami, Florida, Us

Quickly rose from Project Manager to Director of Operations in the Utility Services Group• Director of Operations (February 2016 – October 2016)o Led/managed over 50 employees and hundreds of subcontractors installing fiber optics to customers in the metro areas of Atlanta, GA; Salt Lake City, UT; Provo, UT; Kansas City, KS and Austin, TX. Total installations in these markets included over 40,000 units in both residential and small business locations resulting in over $12 million in average annual revenue• Operations Manager (August 2015 – February 2016)o Led efforts to design, engineer and deliver fiber optics to condominiums, apartment complexes, small businesses, as well as to single family homes in the metro areas of Salt Lake City and Provo, UT. Designed/engineered over 9,000 living units. Delivered fiber to over 5,000 units, resulting in over $2.5 million in revenue.• Project Operations Manager (Dec 2014 – July 2015)o Managed MasTec North America's operational involvement with Dominion Virginia Power's Strategic Undergrounding Program. Established office in Williamsburg, VA, including facilities and staffing, developed work flow and processes resulting in the installation of over 26 miles of underground electric distribution cable making energy grid more reliable and secure from damage. Resulted in over $5 million in revenue.• Performance Improvement Manager (March 2014 – Dec 2014)o Developed systematic and reliable way to invoice fiber optic network construction completed on over 10,000 living units in Provo, UT worth over $2.5 million.• Project Manager (October 2013 – March 2014)o Managed installation of fiber optic pathway design, engineering and construction for Verizon FiOS in the Northern Virginia market, safely installing fiber to over 5,000 living units.

Washington, Dc, Us

Led staff in development and marketing of leadership training & professional development for three very distinct Coast Guard workforces including 9,000 civilian personnel, over 33,000 military enlisted members and over 6,000 military officers. Served as the U.S. Coast Guard Program Manager for the United States Coast Guard Academy (USCGA) and Leadership Development Center. USCGA is the only four-year accredited institution of higher learning in the Department of Homeland Security (DHS). Acted as the Executive Secretary for Coast Guard Academy Board of Trustees. Managed $5.5 million training budget and $146,000 in operating expenses. Oversaw and administered $24 million Coast Guard Academy budget.

Washington, Dc, Us

Directed all personnel management policies and standards defining military workforce shape, strength, compensation and entitlements, uniforms, housing, medals and awards, and recruitment. Supervised 73 personnel in three branches, and geographically dispersed workforce in three locations nationwide. Primary representative to Department of Defense and other service branches for critical programs related to military workforce. Managed budget in excess of $57 million.

Washington, Dc, Us

Spearheaded all facets of multidimensional Coast Guard Innovation Program overseeing global innovation database, Innovation program funding in excess of $1 million and the Annual Innovation Program Awards and the Coast Guard Innovation Expo, the largest annual gathering of Coast Guard members with external customers.

Washington, Dc, Us

Second in Command at Coast Guard’s only enlisted basic training center. Supervised four Division Officers and responsible for staff of 500 and a $23 million budget at this 358 acre facility which included the Coast Guard’s largest medical clinic, 174 housing units, a CG Police Force and a Fire Department. Provided mission support requirements to 14 tenant units collocated at facility. Student throughput of 4,600 annually with population average of 800 year round.

Washington, Dc, Us

Directed efforts of 12 senior analysts responsible for conducting organizational wide front-end analyses, job task analyses and occupational analyses on performance issues throughout the Coast Guard. Certified SABA Peak Performance Systems© Instructor. Managed $250,000 budget to design, develop and evaluate cost effective solutions to human performance deficiencies.

Washington, Dc, Us

Commanding Officer and ultimately responsible for safety and mission execution of 180 foot, 1,000 ton sea-going buoy tender with 55 member crew. Responsible for the safe marking of the navigable waters of the Mid-Atlantic coast from New Jersey to North Carolina including the major port entries of the Delaware River and Chesapeake Bay. Maintained over 200 lighted and unlighted aids to navigation, conducted maritime law enforcement, search and rescue and joint military exercises.

Washington, Dc, Us

Tactical Officer at the U.S. Coast Guard Academy, New London, CT (1994-1997)Executive Officer (Deputy Commanding Officer), U.S. Coast Guard Cutter MADRONA, Charleston, SC (1992-1994)Law Enforcement and Search and Rescue Operations Center Controller in San Juan, Puerto Rico (1989-1992)Operations Officer, U.S. Coast Guard Cutter SALVIA, Mobile, AL (1987-1989)

Ma, Education Technology

Bs, Applied Sciences