Christopher Cania Email & Phone Number

Greater Atlanta Area

We are your one stop shop company, providing all of your residential contracting needs. Our main expertise is focused in roofing, siding and gutters but not limited in all other residential contract work, such as frame work, exterior and interior painting, electrical, plumbing and all entities of remodeling.

Atlanta, Georgia

Atlanta, Ga

-Responsible for working with communities and developing ideas and goals for generating new business.-Assistance with onsite setups for newly launched and developed MDU communities.-Assistance in educating leasing staff and residents on our fiber internet product during new business launches.-Direct contact for property and assistant managers at our GM communities.-Responds to daily tickets submitted by our call center supervisors for escalation purposes.-Handling all corporate accounts and call backs for customer care.-Responding to daily emails from our corporate accounts in relations to service issues-Responsible for shipping RMA'S to customers for equipment returns.-Responsible for working with dispatch on trouble calls and reasonings for trouble calls in regards to customers.-Responsible for providing daily professionalism and expertise of our systems, products, and services to our current and future customers.-Systems operated on a daily basis, Insight, RIO, Intranet, Help Desk, Tempo, Presto and Integrify. As well as a daily usage of email and periodically phone use.

Duluth, Ga

-Communicate effectively with all life insurance agents in written and oral forms concerning inquiries on compensation/commissions-Demonstrate the ability to establish and maintain collaborative relationships with all agents-Demonstrate the ability to effectively use technology in daily work, including analyzing company compensation data-Knowledge and ability to use spreadsheet and compensation-related software-Demonstrate the ability to calculate all company compensation through our life products such as Life Insurance, Pre-Paid Legal, Long Term Care, Auto and Home, Debt Watchers and Debt Resolution

Norcross Ga

 Answering incoming service and agent support calls  Responsible for chat inquiries and emails for agent support issues Outbound collection calls performed daily Managing and adjusting customer’s statements/ bills for agents inquiring  Daily processing and corrections of orders Working daily with H2O, Verigate, and TelGate systems, as well as overall knowledge of Cisco system Overall knowledge of the Lifeline, Billing, Provisioning, and Repair Departments of the call center

Metro Atlana Area

 Responsible for all phases of shipping and receiving procedures for job sites Attended to customer needs via email, telephone, and personal meeting Scheduled appointments and managed customer files Assisted in financial managementSales coordinator

Certification, Data Entry Specialist

Bachelor Of Business Administration - Bba, Business/Commerce, General