Christopher Canton Email & Phone Number

Philippines

• Revenue Cycle Management
• Specialties ( Skilled Nursing Facility, Rehabilitation centers, Orthopedics, podiatry, Neurology, Cardiology, Pain management, anesthesiology, Endocrinology, Surgeries )
• Perform Charge entry preparation daily for all patients which includes verifying patient demographics and registering patients, verifying insurances and coding billed diagnosis.
• Knowledgeable about Insurance protocol when billing in an office and hospital setting such as Medicare, BCBS, GHI, Oxford, UHC, Healthfirst, Aetna,Medicaid, Workers compensation, No Fault and other commercial and mcr.
• Apply copays based on patients encounter, adjust payments and write offs
• Use AVAILITY for insurance coverage checking.

Philippines

• Assisting customers in regards with their billing issues
• Address customer concerns and provide solutions to continuously improve retention, upsell, and cross-sell strategy.
• Fulfills needs of existing customers that are at risk of cancelling services or orders.
• Process online order
• Address complaints with the goal of increasing satisfaction and securing renewals or saves.
• Handle cancelation, refunds and charge backs