Multi customer, multi industry support and development. Requirements capture and solution design. IFS apps 8,9&10IFS Aurena & Cloud Lobbies & Quick ReportsCrystal ReportsCustom events, custom fields, custom LU’sData migration IFS applications 10 certified practitioner - Technical Consultant.

Reporting work stream during IFS ERP system implementation. Duties includes capturing requirements, change management, report specifications and report development.

I manage a multi disciplined team of systems development and business intelligence developers.I utilise my teams various strengths to support the MADG's strategic roadmap.

My primary role is to gather requirements for and develop reporting within the company.• Reviewing and modifying current reporting options available.• Requirements capture for new reports.• Linking and formatting data between legacy systems with new systems.• Report development and analysis using SQL and Epicor BAQ’s.• Report development and analysis using Qlikview and Qliksense BI tools.

My primary roles are to review and improve processes in a complex engineering company.• Documenting current process flows.• Requirements capture for system changes and reports.• Reviewing the suitability of new systems and applications.• Developing systems and process controls using (Epicor BPM’s)• Report development and analysis using SQL and Epicor BAQ’s.• Report development and analysis using Qlikview BI tool.

My main role was to assist in delivering a new IT system, this included:• Reviewing current functionality with a view to improving processes within the new system.• Communicating with users from top to bottom of a multi-channel retailer in order to assess their needs and develop solutions for existing problems.• Creating new workflow structures for the Epicor system.• Customising Epicor to meet the specific needs of the business.• Ensuring data flows within the system were routed to the correct end users.• Creating a security structure and user viewing rights.• Uploading cleansed and relevant data.• Creating database queries to provide targeted and relevant information to end users.• Creating user guides for the various user groups within the business.• Providing training for all users• Exporting data for third parties.I also provided regular reports and took part in projects involving:• Competitor analysis- Ensuring our products are competitively priced whilst maintaining margin and positive supplier relationships.• Capacity analysis to review optimum staff levels.• Using capacity analysis to review growth strategies for the business.• Customer profiling.• Reviews of customer and staff spending levels.• Analysis of the effectiveness of our weekly epush.• Reviews of seasonal items.• Core range stock reviews.

I prepared new mortgage deals for existing customers providing professional service in a challenging and target led environment.I also deputized for my manager taking on additional roles and assisting in driving team performance and communication.