- Established strong relationships with IT executives seeking to accelerate innovation in their use of the Microsoft platform. - Offer expert guidance on Microsoft tools, ensuring they were aligned with their custom creation needs using Lantern. - Successfully drove renewals for managed services and licensing, and oversaw the execution of customized projects on a monthly basis.-Managed key accounts in the healthcare and government sectors, conducting outbound outreach to uncover new business opportunities and expand awareness of Microsoft tooling. Collaborated closely with Marketing and Sales teams to facilitate seamless introductions and showcase the potential of working with our company.

- Contracted by Microsoft as a third-party vendor to manage 100-150 existing Microsoft Azure pay-as-you-go accounts.- Meeting key performance indicators (KPIs) by communicating with customers and educating them on Azure services.- Educate customers on Azure services and assist in product implementation.

- Provided leadership to 15 colleagues to help strategize account outreach, monthly KPI metrics, and overall portfolio management through 1on1 meetings and ongoing support.- Onboarded new CSMs through shadowing, scheduled trainings, and additional coaching.- Conducted interviews for new CSM candidates.- Led team meetings and performed management duties when needed.

I worked full-time at planet fitness and was the shift lead throughout my time there. Trained new people as well and making sure that all other employees were doing there jobs during my time scheduled.

With being a banquet staff you would cater to the members and guests of that setup functions. Usually scheduled banquets would consist of wedding receptions, club meetings, and other member functions throughout a week to week basis.

As a technician you were called upon to fix broken arcade games as well as fixing other technical issues around the work place. I also had worked as customer service, cashier, laser tag, and putt-putt.