Christopher Chaffin Email & Phone Number

New business model: take discontinued products and overstock inventory at the distributor level and sell it via E-commerce platform in 22 states to consumers for 20-40% lower than the average market. This inventory is often incomplete, complex, and may even be in fair quality.

Manchester, Ct, Us

Market products, projects, and services daily utilizing social media channels to increase sales and attract new customers. Assist the comptroller with inventory control P&L. Teach and educate customers about products. Utilize Quickbooks software for sales, purchasing, receiving, sales orders, and inventory. Provide multiple daily tours of the factory and shop. Assist customers with their projects and help them make the best decisions. Maintain showroom inventory and recommend new retail products. Create opportunities with like businesses to develop sales from non-competitive products and services.

Greer, Sc, Us

Developed and maintained a book of business selling building materials in CT, and Western MA.• Grew YTD sales 134% in 6 months.• Established over a dozen new accounts in a well-established territory.• Re-established relationships with neglected accounts to keep 94% of the business.• Used Salesview CRM system to input opportunities, keep notes sharable, and maintain contacts with book of business.• Sold roofing, siding, decking, insulation, and other misc. building materials and millwork.

Us

Built and developed relationships with nearly 300 architects in the state of CT representing various door and window lines to be specified on residential home plans.• Developed over $1M in quotes in less than a year, resulting in more than $500,000.00 sales, while solidifying relationships for repeat business.• Co-organized trips taking selected architects to Canada and Wisconsin for education and entertainment including factory tours, visits to architectural landmarks, and outdoor fun.• Participated in presentations at architectural firms to deliver product knowledge, Continuing Education Unit credits, and create a welcoming relationship for future visits.• Co-created “Wine, Windows, and Cheese” a different and entertaining way to learn about windows, while being paired with fine wines, and international cheeses from local cheese shops.• Worked independently from home, while maintaining constant contact with the office and utilizing CRM system to enter weekly reports.• Utilized various resources and manufacturer representatives to provide the best possible solutions for the architect, builder, and homeowner.• Introduced myself to architects all over CT developing a database for future business.

Saint Louis, Missouri, Us

Acquired and managed over 80 accounts in 5 states selling and supporting building product lines of more than 50 manufacturers and thousands of products (doors, siding, roofing, etc.). • Initiated and lead a paperless pricing effort by transitioning customers from costly printed price books ($35 ea) resulting in a savings of $5,600 annually. • In 2012 only salesperson in the Northeast to receive a sales growth bonus for increase in sales, direct sales, and increased margins over prior year.• Consistently in the top five salespeople in the country for highest margin sales per dollar.• Established the most customers with online ordering and quoting software, training, and promoting freeing up call volume to inside sales.• Trained account’s employees and outside sales teams; built a support system for back up.• Resolved all homeowner complaints and reviewed issues in the field requiring warranty claims.• Assisted in the design of promotions to increase sales and attain branch/regional goals.

East Rutherford, Nj, Us

Responsible for servicing all special order products. Trained outside sales staff, ordered, priced, and received all products for the branch. • Opened more than 100 accounts over five months after acquisition.• Worked with vendors to coordinate special orders, service requests, and training materials.• Trained outside salespeople to sell special order products.• Created a system to control inventory of special order products.• Grew personal industry contacts utilizing them as resources to grow sales through improved communication and service.

Serviced more than 80 calls a day in call center with orders, quotes, service issues and inquiries for mill-work sales. In 2006, was part of a training team that held educational conferences in the Northeast.• Consistently ranked top 3 in received sales.• Chosen as key trainer for the Northeast to train lumberyard employees about their products.• Built relationships with customers over the phone that produced repeat orders.• Increased sales by providing quality service in a timely manner.• Ranked in top 2 for handling call volume in a quality manner.

Developed a significant business as an Amway/Quixtar, independent owner. Sold direct and assisted others in developing a business. • Self-studied major motivational speakers and leaders in the business of network marketing allowing me to develop my own and help others develop theirs.• Developed and grew 30 other businesses in 5 states and one other country.• Delivered over 500 presentations and received awards for quantity, consistency, and perseverance. • Earned the trust and respect of many people by focusing on helping them to grow their business.