Accountable for strategic alliances with Key partners, I lead an extended team to achieve revenue targets. I manage engagements with key executive and ensure we have consistent pipeline growth by: • Creating alliance win formulas to grow partner generated revenue within premier accounts • Planning and executing marketing development programs (Tradeshows, Executive briefs, Hackathons)Building dedicated platform center of excellence teams to drive to grow product expertise within partnerAddtional Responsibilities include:• Sales & sales strategy• Enablement training• Product Marketing• Delivery strategy

Managing a $50MM book of business, I partner with our largest Financial Service client to meet their strategic goals. :• Lead teams of consultants (designers, Business value advisors and developers) in scoping and solutioning to the client needs and estimation resulting in accurate offer pricing• Lead global enablement sessions to further product adoption of our premier client• Collaborate with cross functional sales and channel partners to create sales plays that resulted in my team and myself beating quota goals for consecutive years. I achieved: 112% attainment 2022, 112% attainment 2023Evangelizing solutions to new and existing clients increasing Total Contract Value by an average of 13%

In this role I led the GTM strategy for our customer service product suite in healthcare and insurance. • Produced successful mixed marketing prospecting campaigns to increase lead generation for SAAS solutions • Crafted go-to-market messaging and marketing strategies to build new sales opportunities for cloud offerings • Analyze outputs of gathered data to develop recommendations that put focus on critical business initiatives • Developed sales plays and formulas that address the needs of buyers within given verticals • Work cross functionally with product marketing, sales, and alliance partners on new customer sales initiatives

• Technical Lead for major accounts in retail, finance, and manufacturing industries: $12M book of business • Develop and drive competitive strategies (sales plays, campaigns, demos) that increase ACV by $2MM • Closed 139% for 2020 • Winner of Q2 SC of the quarter award • Medallion award Winner for exceptional performance • SC of the year finalistFounder and Board advisor of Black@Pega employee resource group

Providing technical insight and proof of concept demonstrations to clients, I have the responsibility of being the technical expert during the pre-sale stages of opportunities.• Work heavily with Pega’s industry-leading AI and customer engagement platform• Lead demonstrations across the country, across industries. (Banking, Healthcare, Insurance, Manufacturing, and Telecommunications)• Maintain Proficient level certifications in building and explaining all products in the Pega Infinity suite of solutions. (Platform, Robotics, Marketing, Sales Automation, & Customer Service)• Lead upsell demonstrations into our largest named accounts under enterprise• Closed over $1.8M revenue• New feature tester for product teamsAchievements and Leadership• Created a new form of reporting for senior-level management • Provided mentorship and led enablement classes for newly hired consultants• Winner of 2019 Customer Decision Hub sales pitch contest

• Assembled data driven conclusions to drive focus on critical cloud computing and security deals • Determine, collate and manage key performance indicators to facilitate executive decision with sales leaders • Analyzed existing customer base to discover whitespace opportunities for revenue growth• Partnered with channel leaders to develop strategies to grow into existing greenfield accounts• Analyze business and pipeline pipeline health, track customer retention rates with business intelligence tools

• Present data driven conclusions to senior management in a consumable format• Support new customer acquisition strategies and lead production/nurturing• Develop and establish cadence for OPEX reporting• Generate recurring revenue and bookings reports for senior management• Analyze existing customer base with marketing and product teams to expose potential whitespace opportunities• Lead geo level projects while working with regional operation managers• Create ad hoc forecasting reports to help sales leaders develop strategic plans of action • Analyze business health; review sales pipeline, track customer retention rates, and report current market penetration

•Generate analysis in order to make data driven recommendations for operational improvements.•Create customer forecasting reports to facilitate the sales team in their efforts to target the correct product towards the correct customer. •Participate in and generate business presentations for Global Sales Senior Management.•Provide ad hoc reporting and analysis related to ongoing business and timely situations (acquisitions, organizational changes, shifts in business trends, ROI on investments and major initiatives).•Interact with Saleforce and ABI data to create reports about industry competitors and company performance.

• Supervise ushers during school organized events, keep control of large crowds, and communicate with venue customers to ensure needs are fulfilled• Operate advanced house systems such as the Crestron interface and work with an assortment of microphones, speakers, lights, and soundboards

Helping talent find employment.InNet’s primary purpose is to provide a medium that both facilitates and develops professional connections for great talent and employers of great talent in Boston. We build necessary connections for our members to build great teams, partnerships, and friendshipsJob Description:• Lead decisions that effect markeitng goals for both InNet and partnered organizations• Attend several meetings a month reconnecting with SGA, Campus Leaders, and Department Directors• Approve decisions that will influence the direction of InNet, acting as a final sign-off for future events, promotion campaigns, partnerships with different organizations, and the addition of new bylaws• Use Mareket Research to improve UX experience for students using campus based websites• Recruit and lead senior management team of 8+ people to review InNet's positioning with both employers and students looking for work.

• Be a resource for questions regarding the University, the Departments of Residence Life and Housing Services, and the greater Boston Community.• Complete administrative tasks, such as room condition forms and provide assistance to residents who are locked out of their room.• Build community by providing social and educational activities.• Refer students to other University and community resources.• Enforce University and Residence Life policies.• Be a peer counselor and serve as a role model.

• Analyzed student/consumer behavior on social media using Facebook Insight and Twitteroid, to enhance the financial aid office’s appearance on the internet • Promoted networking pages and increased website followers by making weekly quizzes, entertaining posts, and creating a blog page based on campus life• Helped to increase Facebook likes by 25% and twitter followers by 27% in two months

• Lead the marketing strategy to expand brand awareness of Kaplan Test Prep course packages to Northeastern Students • Contracted and developed new customer leads, to build Kaplan’s Strategic partner base at local Universities• Ranked Top 5 on social media leader boards for most meaningful interactions

• Input several hundred invoices a day into System 21(Aurora 2013) , by assuring the meet every necessary standard of the 3 way deficiency• Communicate via email or phone, in a calm and collected manner, every day with various vendors, site mangers, and other employees to assure the proper operation of the company continues and professional relationships are well maintained. • Prepare checks every week, keep an updated data base for all bank reconciliations, and assure check #’s are sent to the head of AP & AR to be approved for positive pay.• Prepared both fiscal month end close and year end close Statements in preparation for, auditors both external and internal• Created and maintained multiple vendor reconciliations statements for accurate bookkeeping of the company account.

• Assisted hundreds of customers on a daily basis over the phone by politely and professionally answering questions and concerns related to home renovation • Explained the benefits of home renovation to potential customers using suggestive selling techniques which resulted in a $40,000 increase in sales° Developed a skill for doing credit checks, understanding mortgages, and checking home value. This allowed me to create the proper finance plan for customers.