As a Claim Specialist at State Farm, I deliver resolution to customers through quality contact, diligent investigation, reasonable evaluation, and timely resolution of their claims, as well as pursuit of claim recoveries. I also foster an inclusive environment by integrating and supporting the diverse talents, strengths, ideas, and perspectives of associates and leaders. I have a Bachelor's degree in Secondary Education and Teaching from Mississippi State University, where I developed my communication, problem-solving, and interpersonal skills. I also have a certificate in Sales from CourseCareers, where I learned how to effectively present solutions for financial needs and collect accounts using excellent customer service. I am a goal-driven and positive innovator, devoted to impact communities and others around me.