Chris Cheung Email & Phone Number

New York, United States

• Achieving 117% NRR with a book of 60+ middle market accounts with a total available of over $5.5M
• Conduct onboarding calls and business reviews to create/maintain customer success plans
• Drive user adoption through refresher trainings, custom analysis consultations, and new feature updates

• Build relationships with dozens of clients every quarter ranging from SMB to Middle Market to Enterprise as a platform expert and strategic advisor (venture capital, private equity, public equity, private credit data)
• Lead 50-75 onboarding calls, training calls and project consultations every quarter to drive value of ourproducts and services, discover account growth opportunities, and offer personalized solutions
• Collaborate with account managers and CSMs to analyze usage reports, develop customer success plans, andstrategize for business reviews and renewals
• Communicate effectively with both internal and external mid to senior-level management including vice presidents and managing directors

Brooklyn, New York, United States

• Guided buyers through real estate transaction process, culminating in successful purchase of $1.4m property
• Leveraged kvCORE (real estate CRM) to automate custom lead nurturing campaigns and Facebook/Instagram ads to generate new lead funnel

Jamaica, New York, United States

• Onboarded 50+ retirement and disability beneficiaries per month
• Developed relationships with beneficiaries through proactive outreach to assess client satisfaction and provide additional educational resources

New York, New York

• Created and executed individualized success plans across K-8 grade levels with diverse groups of students including gifted/talented and special needs in both short-term and long-term assignments
• Collaborated weekly with multiple stakeholders to plan curriculum and events for over 50 students

Brooklyn, NY

Operated e-commerce stores on Ebay, Poshmark, and Amazon with $10,000+ in sales, 550+ items sold, and 97% average customer satisfaction across these platforms Researched SEO, user-friendly titles and descriptions to optimize impressions and sales conversion rates Track sales, expenses, and income through Excel using basic functions and pivot tables

Brooklyn, NY

• Teach several Common Core aligned ELA classes to groups of 8-12 students, 80% of whom develop proficiency or mastery of the curriculum as evidenced by summative assessments
• Analyze homework and exam scores using Excel to determine trends in student performance and skill deficiencies that require reteaching

I completed student teaching at P.S. 10 in Park Slope. I taught whole and small group lessons to 29 fifth grade students (7 IEPs) under supervision of cooperating teacher in a general education classroom, resulting in improved academic achievement and on-task behavior. I was formally observed for 6 of these lessons and evaluated by a number of key metrics.

Brooklyn, NY

I taught math lessons aligned to Common Core Standards to 8:1 small fourth and fifth grade classes at a private learning center. The center is geared towards preparing students for the upcoming school year and standardized state exams. My lessons used textbooks, manipulatives, acting exercises, and illustration to help students learn the material.

New York, NY

I continued my working relationship at P.S. 184 by teaching in the after-school program. I co-taught a group of 15 second-grade students for 3 hours after regular school day dismissal. I helped students with homework and taught Mandarin through the use of textbooks, storybooks, songs, and plays. I conducted parent-teacher conferences to discuss students'.

America Reads and Counts is a national program that helps children from Pre-K to Grade 8 in academics. I have experience working with grades 1, 2, and 6 at an English-Chinese bilingual school in Chinatown, NY. I assisted lead teachers in general education and ICT classrooms of 24+ students. I had one-on-one sessions with struggling students, small-grouped.

• Assessed labwork of 65 hemodialysis patients for nutrition status
• Participated in quality control inspections and customer satisfaction surveys
• Created half a dozen nutrition education handouts and content for monthly hospital newsletter

• Brooklyn Integrative Health Care is a NY-based holistic wellness center helping people achieve healthy lifestyle changes in ways that are measurable and trackable. As Patient Advocate and 8 Weeks to Wellness.
• Track inventory and place orders for nutrients, vitamins and office supplies
• Verbally promote services, products, and the 8WW program to patients
• Enter data for 8WW and Science-Based Nutrition into database
• Assist front desk receptionist with taking calls, making appointments, and contacting patients for follow-up visits.

Master'S Degree, Childhood Education, 3.97

Activities and Societies: Badminton ClubChildhood Education Program for Grades 1-6 (45 credits).

Bachelor Of Science (B.S.), Nutrition And Dietetics, 3.81 Gpa

Activities and Societies: NYU Chapter Project Pengyou, Freedoms for North KoreaMagna Cum Laude Minor: Chinese