Christopher Childers Email and Phone Number

- Architect CI/CD pipelines for S3 static websites with AWS tools- Create and maintain CloudFormation infrastructure - Automate scheduled tasks with serverless API Gateway / Lambda functions- Implement, innovate and expand on Chef based solutions- Expand monitoring system adoption through training, documentation, and new feature demos - Upgrade, Cutover, and Reindex TeraByte scale ElasticSearch Cluster

- System Administrator across Amazon Web Services (AWS) infrastructure- Operationalize and maintain an Elastic stack (ElasticSearch, Logstash, Kibana, Beats) leveraging Grafana visualizations, ElastAlert notifications, and terraform / chef deployment- Automate the process of issuing and renewing SSLs with Certbot and Let’s Encrypt- Leverage G Suite API to automate administrative tasks in Google services- Deploy and secure s3 web front-ends with Lambda back-ends to perform tasks in AWS- Administrate on-premises infrastructure and resources- Leverage Powershell and bash for Windows and Ubuntu automation- Create and maintain documentation for scripts, projects, and tasks

- Primary Systems Administrator and software deployment point of contact for multiple healthcare organizations- Troubleshoot software and device integration with Windows Server OS, Windows Desktop OS, Citrix XenApp, Citrix XenDesktop, VMWare ESXi, and VMWare View- Point of escalation for crashing and performance based issues- QA and modify code to optimize and fix bugs across the Epic community- Present at Epic’s ‘Systems Roundtable’ on ways to troubleshoot issues interfering with our software- Led a newly developed team to drive process improvement in resolving and minimizing crashes across the entire community- Serves as Mentor and Service coach to multiple members of the Client Systems team- 24/7 After hours support on rotation for all organizations- Internally maintain test environments including Active Directory, IIS, and print servers- Frequently lead communication with shared vendors on behalf of the healthcare organization- Assist in budgeting for future growth of our community members

- Ensured effective communication between PCSS managers and technicians- Facilitated bi-weekly meetings to improve the workplace environment- Developed hardware and software training classes for the new Technicians every semester- Created and graded tests to evaluate technical ability of new hires and experienced Technicians- Performed and supervised all Technician dutiesTechnical Responsibilities- Provided hardware and software support for all student and faculty laptop/desktop machines on Seton Hall Campus- Provided professional and personable customer service while addressing client computer issues and requests in a timely manner- Assisted clients in understanding the root cause of technical issues to prevent reoccurrence

- Wrote a program using LabView to plot current vs. voltage curves in real time- Added ability to adjust various parameters and test important characteristics of solar cells- Released final product online for others citing the NJSGC in their research.-Wrote a workflow document for assistance in getting the legacy program to work on Windows 7 Operating Systems