Christopher Chung Email & Phone Number

Boston, Ma, Us

Palo Alto, Ca, Us

- Managing team priorities and direction to ensure all projects and/or deliverables are delivered on time with quality- Maintaining a deep understanding of the company’s products and processes inside and out.- Identifying process improvements to support efficiency and reduce efforts required to fulfill division objectives- Developing and maintaining strong customer relationships, both internal and external as needed- Anticipating problems, taking corrective actions and escalating as needed in order to achieve commitments- Training, motivating, and evaluating team members to ensure processes and practices are correctly followed- Defining, monitoring, and reviewing metrics that drive operational improvement and allow for KPI monitoring. Preparing and presenting reports and metrics to management- Ensuring onboarding of team/division employees is held to the highest standard- Building and developing a culture that welcomes and grows employees during their employment at Medable- Continually identifying and implementing ways to improve policies, processes, and procedures- Embodying a culture of open and honest communication and feedback, while ensure others on the team do the same- Assisting with closing sales opportunities as needed

Palo Alto, Ca, Us

- Manages team priorities and direction to ensure all projects and/or deliverables are delivered on time with quality- Maintains a deep understanding of the company’s products and processes inside and out- Identifies process improvements to support efficiency and reduce efforts required to fulfill division objectives - Develops and maintain strong customer relationships, both internal and external as needed- Identifies problems, taking corrective actions and escalating as needed in order to achieve commitments- Trains, motivates, and evaluates Team members to ensure processes and practices are correctly followed- Monitors and review metrics that drive operational improvement and allow for KPI monitoring. Prepare and present reports and metrics to management- Ensures onboarding of team/division employees is held to the highest standard- Builds and develops a culture that welcomes and grows employees during their employment at Medable- Continually identifies and implement ways to improve policies, processes, and procedures- Embodies a culture of open and honest communication and feedback, while ensure others on the team do the same- Assists with closing sales opportunities as needed

Palo Alto, Ca, Us

- Developed a new process for documentation and gathering requirements to obtain more technical requirement details- Supported Business Development team during study protocol reviews for both strategic and workflow purposes on prospective opportunities- Supported Business Development in discussions with sponsor clients to obtain initial requirements, and present Medable’s technical solution that would best fit their need- Supported enablement partnership programs to assist with designing solutions around best practices, and best technical solution that most accurately collects datapoints per study protocol- Developed and maintaining strong working relationships with other cross-function teams (Digital Project Managers, Front-End Engineering, Back-End Engineering, Technical Project Managers, Quality Assurance Engineers, and Translations and Scale Management)- Supported awarded studies of Top 5 client sponsors from Kick-Off to User Acceptance Testing - Developed the Digital Solutions Design team from the ground up- Mentored and training new Digital Solution Designers and staff members joining the company

Philadelphia, Pa, Us

• Coordinated the overall Solutions Design process ensuring that the clinical protocols are appropriately mapped to software solutions efficiently, accurately and within project scope• Developed and communicated design best practices for specific therapeutic areas• Gathered and documented sponsor requirements and specify design components to support those requirements• Created and maintained study-specific implementations of ERT products and services• Communicated Solutions Design project workflow and track milestones and timelines• Assisted Project Management and client interactions related to Solutions Design• Collaborated with other departments to investigate study issues found beyond the start-up phase of the study• Assisted in project scope and change control processes, including revision management• Participated in providing input related to Sales to Service, Kick-Off, Solutions Overview, Specification Review, and Software Review meetings• Coordinated with Quality Engineering and Software Development teams to ensure accurate understanding, implementation and testing of the requirements documented in the functional specifications.• Supported Solutions Validation/Quality Control testing by addressing any defects associated with the design in a timely manner• Collaborated with Data Management to ensure that the software solution captures the necessary data points for data extraction and that the Data Management Plan supports the software solution• Collaborated with Clinical Systems Translations & Licensing (CSTL) to confirm correct versions of copyrighted questionnaires are implemented• Attended eCOA Project Status Review meetings on behalf of Solutions Design• Maintained relationships with third-party vendors and Top 25 client sponsors for repeating business• Mentored and orienting junior staff members and customer users

Cambridge, Ma, Us

• Supported Supply Chain Operations• Performed daily master data management activities • Worked with internal customers on their data needs and issues • Processed new item requests • Created and processed change orders • Performed publishes to spoke systems • Created and approved item and new item request templates • Performed mass loads of data and data cleansing • Performed training with customers • Identified process improvements • Supported project work as required, execute assigned project activities

Boston, Massachusetts, Us

• Supported the review and QA functions for formal data transfers to pharma partners• Supported UAT for new deployments of internal data management system• Tracked and reported external samples' statuses for partners• Worked with Clinical Bioinformatics Operations team on process efficiency and quality with regards to client data reporting• Data entry of new study samples into internal data management system

Boston, Massachusetts, Us

• Performing data entry into the Foundation Medicine LIMS assigning specific computer generated identification numbers to each sample.• Routing samples in appropriate workflow and ensure downstream staff is alerted of sample availability• Maintaining proper documentation including specimen handling, labeling and preparation of worksheets.• Ensuring full regulatory compliance, providing test results with the best possible quality.• Completing assigned projects with minimal supervision• Collaborating with team members to ensure all tasks are completed within the assigned timeline.• Interacting daily with Business Development for reconciliation, accessioning and transfer of pharmaceutical samples into the lab.• Assisting with day to day problems, i.e.: sample tracking, questions about sample progress and making sure that the sample turnaround time is met.

Deerfield, Il, Us

Fill and dispense behind the counter prescriptions for patients in the pharmacyHandled management tasks from fulfilling depleted inventory in the stockroom and sales floor, customer refunds and exchanges, and designing promotional displays for endcapsProvided patrons with excellent customer service

Boston, Ma, Us

• Founds leads for specific healthcare professions on a national level to support senior recruiters• Marketed services to employers and potential employees and posted jobs openings on Job Search Engines

Screening for ideal sulfonylamide in aiding Alzheimer's research

Boston, Ma, Us

Design green Wittig reaction of trans-cinnamaldehyde and Diels-Alder reaction of 1,4 diphenyl-1,3-butadiene for organic chemistry lab

Boston, Ma, Us

Prepare solutions and equipment for Chemistry labsComplete chemical inventory of all Chemistry and Biology laboratories