Director at C&P Business Solutions providing highly-experienced Programme Management services with a successful track record across a number of high profile clients delivering large scale change programmes. Circa 25 years Change experience, across the Business and IT, with the last 10 years spent managing delivery within the Financial Services sector.Experienced in delivering change in 1st and 2nd lines of defence, able to support the Business from initial concept and business strategy, through to programme and project initiation & shaping, process, policy & procedures, change development & deployment. Management and hands-on experience of numerous programmes and projects, from large process driven to smaller agile developed projects, throughout the full life-cycle. Comfortable with managing and influencing stakeholders of all levels both internally and externally, managing suppliers, budgets in excess of £10M, line and project management of large teams both on and off-shore and applying formal project/programme governance to the entire project lifecycle.A dedicated and conscientious professional with a practical knowledge and wealth of experience covering Risk, Regulatory Compliance, Customer Redress & Remediation, Financial Crime Prevention, Contact Centre Operations, Printing & Mailing and other Frontline Operations, with specialist understanding of the banking and home retail sectors.Someone who is very adaptable to a changing environment, with strong organisational & leadership skills and attention to detail, ensuring delivery to a consistently high standard and achieving rapid support for both IT and non-IT enabled change.