Christopher Collins Email & Phone Number

Waldron, Arkansas, United States

Remotely respond to customer callouts and field dispatches to meet with customer to determine the nature of the service, installation, to determine the nature of the service or repair. Conduct routine equipment servicing out in the field.

Birmingham, Al

♦ Manage seven banks of machines in a food-based production facility.♦ Retain accountability for daily production functions, including maintenance, pre-operations, setups/startups, verification of equipment, staff and materials, shut downs and sanitation.♦ Oversee assembly, operations, repairs, testing/assessment and modification procedures/processes.♦ Compile and analyze data on quality throughput, materials, inventory and operational efficiencies.♦ Assess each employee's abilities as related to production needs.♦ Cross -train staff to fill production voids.♦ Develop multiple total quality teams to improve quality and output, and ensure success.♦ Develop, write, implement, modify/adapt, improve, compile, verify value, monitor, supervise, manage, share, discuss, prove, train and delegate areas for improvement.♦ Manage staff scheduling, training and adherence to regulatory standards.♦ Order $250K in materials weekly.♦ Implemented a JIT material inventory program to help ensure budget bonuses for the production team. ♦ Adapted a personal leadership style and incorporated past production experience into a food production environment. ♦ Received a promotion to Raw Material Manager in four months, challenged with ensuring all materials needed to support production are available at all times.♦ Designed a quality matrix/charting system to ensure quality product production on time and within budget.

Albertville, Al

♦ Operated and maintained metal hydroforming machines for the automotive industry.♦ Accelerated output to reduce work schedules from seven days a week to five.♦ Engaged in training for hydroforming operations, maintenance, procedures and implemented changes to accelerate output.♦ Improved quality in a Japanese automotive sub-contractor production environment.

Huntsville, Al

♦ Provided oversight for all manufacturing functions at PIVC in support of engineering development.♦ Engaged in tracking the status of manufacturing orders and managed resources.♦ Developed processes to ensure the timely and efficient flow of production in the mechanical/electronics manufacturing environment. ♦ Led PIVC Manufacturing operations to ensure products were delivered in a timely manner.♦ Ensured alignment with corporate quality standards.♦ Verified proper software and fabrication tools were in place.♦ Supported internal/external customer needs.♦ Managed and performed field service work.♦ Maintained open channels of communication.♦ Facilitated training for function leads.

Albertville, Al

♦ Conceptualized and opened the industrial cleaning company specializing in commercial offices and manufacturing facilities.♦ Sourced new business development needs.♦ Created processes to ensure customer satisfaction levels were met and/or exceeded.♦ Recruited, hired, trained and developed a team of four full-time and four part-time staff in support of customer requirements.♦ Developed a business plan to ensure financial needs were met and the company remained solvent.♦ Implemented all licensing and accounting practices.♦ Ensured compliance with federal and state codes and tax laws.♦ Grew the company from capital infusion to $120K in annual revenue contracts within two years.

♦ Transitioned into a retail management role, receiving promotions to increased accountability.♦ Engaged in administration and management, overseeing budgets, finance, government regulations and actively supporting shareholder goals.♦ Maintained physical inventories and staffing requirements.♦ Ensured outstanding customer service and quickly resolve issues while meeting financial objectives.♦ Prepared an annual budget.♦ Scheduled expenditures and analyzed variances, initiating corrective actions. ♦ Trained staff and evaluated performance.♦ Developed and implemented customer service action plans to improve service quality levels.♦ Conducted required audits, identified service trends and implemented system improvements.♦ Established and communicated service metrics, monitoring and analyzing results, and implementing change as needed.♦ Implemented Sarbanes-Oxley in three different stores.♦ Served as the regional director's store troubleshooter at the store level.

Industrial Electronics Technology/Technician

Electronics Class A And C Schools Radar Systems; Micro Miniature Repair

Activities and Societies: Leadership and Resource Utilization