Christopher Conklin Email & Phone Number

Saginaw, Michigan, United States

Institution Processing, Application Troubleshooting, and Maintenance Upkeep.

Midland, Michigan, United States

Contracted to assist Clients at Dow's Midland Headquarters, Plant, as well as assisting remote clients from North America. Assisted in level 1 helpdesk call center operation for a two-month period to provide relief at a critical point in the incident resolution process. Normal duties include monitoring ticket queues, scheduling clients for in-person assistance with their hardware issues, assisting Deskside II Technicians with on-site incidents, as well as handling needs and request through a priority system.

Bay City, Michigan, United States

Responsible for Daily and Monthly reporting. Working with 3rd party vendors to maintain servers and networks environments. Utilize Manage Engine Service Desk Plus ticketing system for helpdesk support and project management. Worked with other department heads to help resolve common issues with their staffing, and to reduce inefficiencies fulfill each department needs. Prepared and assisted Compliance Audits and Examinations.

Lake Buena Vista, Florida, United States

Coordinator, Trainer, General Teller. Accountable for restaurant operations, promotes teamwork to facilitate a better guest service experience, Equipping Cast for success, and used critical thinking to help solve any problems that would arise. At times responsible for the store safe up to $10,000, and ensuring that POS were operating correctly.