Customer Service Agent
CurrentGreeting and checking in customers with accuracy and speed. Familiar with immigration and custom area.Provide assistance to customers with special needs (disability, elderly, unaccompanied minors and mothers withinfants). Knowledgeable in FAA and visa regulations requirements along with charging for excess fees. Seatsassignments and upgrades. Efficiently delegated boarding responsibilities (scanning boarding passes, checking inluggage, inventory infant and elderly transportation equipment, answering questions and control boarding flow).