Christopher Cookson Email & Phone Number

California, MD

• Implementation of Layer 2 and Layer 3 security utilizing SSH, Port Security, and VLAN’s to demonstrate best practices when deploying new equipment into a data network.
• Provide help desk support, networking/voice, for all end users to ensure that end users are receiving reliable help and service.
• Deploy and train users on VoIP system for upgrade from POTS to VoIP which includes planning for SIP trunks, T1’s, and Layer 2/3 configurations.
• Perform network analysis and design support for implementation of VOIP solutions, demonstrating how a VOIP system will benefit an organization.

• Trained all existing personnel on both lab environment and live network, supporting infrastructure on daily operation needs, phone and system troubleshooting, TDM to VoIP integration, and PBX operations.
• Redesigned voice network implementation to best use all resources available. This included interconnectivity of REDCOM HDX, NET VX-900, Cisco Unified Communications Manager (CUCM), and Voice Gateway Routers (VGR).
• Provided rack layout and wiring diagrams for REDCOM PBX telephony switch, CISCO 3800 VGR, CUCM publishers and subscribers to meet customer voice requirements.
• Ensured testing processes and procedures covered all aspects and functionalities of telecommunication equipment being implemented with emphasis on customer requirements.
• Provided IP testing for CISCO IP Phones, Voice Gateway Router’s and CUCM’s.
• Installed EMT conduit with CAT5, CAT5e and CAT6 twisted pair cabling following industry standards.

• Assisted in the creation of tactical and commercial communication cable and system diagrams to maintain proper installation of telecommunications network.
• Ensured proper function and flow of information across telephone networks in order to provide an efficient means of communication.
• Supervised the installation of over 20 networks while overseeing the configuration of the systems.
• Maintained system services with accuracy for over 20 telecom networks to more than 1,000 users.
• Appointed as chief of operations to plan the system/equipment requirements for business operations.
• Utilized cutting-edge tools and troubleshooting techniques in combination with leading monitoring and tracking methods, to ensure assigned systems performed at optimal efficiency.

Master’S Degree

High School Diploma