Christopher Cooley Email & Phone Number

Washington, District Of Columbia, Us

Current role as IT Manager also serves as Information Security Officer, Systems Administrator, Network Administrator, Internal Security Assessor, IT Security Educator, and other roles.- Acted as a trusted advisor to executive leadership, providing strategic guidance and recommendations on information security investments, technology upgrades, and incident response planning.- Proactively identified and resolved a major security vulnerability, preventing a potential data breachand ensuring the integrity of sensitive information.- Successfully managed a large-scale system upgrade, coordinating with departments to ensure aseamless transition and minimal downtime.- Successfully implemented an installation-wide IT infrastructure upgrade, resulting in improved network performance, enhanced data security, and increased overall system reliability.- Developed and implemented an IT disaster recovery plan, ensuring business continuity in the event of a system failure.- Directed a team of 5 IT Specialists, overseeing day-to-day operations, system administration, andsupport services for a high security environment.- Spearheaded critical projects, including fiber upgrade, mass infrastructure equipment (Cisco switches) upgrade, SAN installation and upgrade, server installation and upgrade, and replacement of Cat 1 cable with Cat 6 cabling.- Provided oversight for local helpdesk operations, resolving technical issues, and ensuring timelysupport delivery.- Utilized tools such as Nessus, WSUS, and ELMS to assess security controls, perform patch management, and analyze log data.- Conducted thorough and successful internal security assessments, identifying vulnerabilities, and implementing robust controls to mitigate risks and enhance the agencies security posture, ensuring adherence to relevant regulatory requirements (e.g., NIST, CIS) and avoiding penalties.

Washington, District Of Columbia, Us

- Successfully introduced network MFP (Multifunction Printer) technology, resolving ink shortage issues, and generating cost savings for the agency.- Conducted thorough and successful internal security assessments, identifying vulnerabilities, andimplementing robust controls to mitigate risks and enhance the agencies security posture, ensuring adherence to relevant regulatory requirements (e.g., NIST, CIS) and avoiding penalties.; Conducted multiple security assessments for the United States; , identifying vulnerabilities, recommending mitigation strategies, and ensuring compliance with security frameworks and standards.- Utilized tools such as Nessus, WSUS, and ELMS, to assess security controls, perform patchmanagement, and analyze log data.- Actively participated in penetration testing exercises, contributing to the identification and resolution of vulnerabilities.- Developed and delivered comprehensive training programs to educate employees and executives oninformation security practices and the protection of personally identifiable information (PII).

- Provided first-level technical support by responding to user inquiries and troubleshooting issues related to hardware, software, and network connectivity.- Assisted with the installation, configuration, and maintenance of computer systems, peripheral devices, and software applications.- Managed user accounts and access privileges, including creating and disabling accounts, resetting passwords, and granting permissions.

Education record

Information Technology