Information Technology Business Lead
Current- Developed, tested, and implemented a custom SQL ticketing system which tracked the onboarding of new hires and transfers to ensure employees were ready for day one- Led cross-functional teams developing and documenting project plans and business requirements for multiple assignments ensuring project targets are met, tested and delivered by defined deadlines- Collaborated with the IT team, developers and the business areas to establish technical vision and analyze trade-offs… Show more - Developed, tested, and implemented a custom SQL ticketing system which tracked the onboarding of new hires and transfers to ensure employees were ready for day one- Led cross-functional teams developing and documenting project plans and business requirements for multiple assignments ensuring project targets are met, tested and delivered by defined deadlines- Collaborated with the IT team, developers and the business areas to establish technical vision and analyze trade-offs between usability and performance needs- Facilitated meetings in remote and face to face settings to determine business needs and elicit requirements to define issues and scope as well as provide effective and efficient solutions- Acted as a developer (SQL, HTML/CSS, SharePoint) when working on smaller projects with limited resources Show less