Senior Travel Agent, Luxury Sales Specialist
Current- Oversee domestic and international travel needs for multiple clients and corporations.
- Responsible for processing invoices, refunds, reconciliations, and accounts receivable for all travel bookings.
- Proficient in sustaining productivity, while managing multiple projects in a demanding and fast-paced environment.
- Mentor new agents to successfully boost proficiency and consistently deliver leadership-initiated goals.
- Contributes to various focus groups, for cruise lines and travel insurance providers, to increase sales and improve efficiency.
- Ensure client satisfaction through proactively meeting or exceeding expectations.