Christopher Cornell Email & Phone Number

Houston, Tx

• Oversee domestic and international travel needs for multiple clients and corporations.• Responsible for processing invoices, refunds, reconciliations, and accounts receivable for all travel bookings.• Proficient in sustaining productivity, while managing multiple projects in a demanding and fast-paced environment.• Mentor new agents to successfully boost proficiency and consistently deliver leadership-initiated goals.• Contributes to various focus groups, for cruise lines and travel insurance providers, to increase sales and improve efficiency.• Ensure client satisfaction through proactively meeting or exceeding expectations.• Comprehensive knowledge of all cruise lines and their individual computer programs.• Top 5% in sales of the Cruise Division, increasing volume yearly for 11 years.• Received Outstanding Customer Service Award presented to the top 1% of 450 agents.• Privileged access for World Cruise Luxury leads given exclusively to top agents.

Houston, Tx

• Effectively hired, trained and managed employees responsible for process serving, in the legal department.• Maintained the accounts receivable, accounts payable and recovery of outstanding balances.• Responsible for sales, marketing and public relations of potential and return customers through relationship selling. In one year, achieved the highest sales in company’s eight year history.

Houston, Tx

• Ensured prompt management of accounts receivable and payables.• Completed and presented monthly job cost reports.• Managed each monthly project forecast.• Established overall compliance of accounting policies and procedures.• Developed and sustained positive and professional relationships both internally and externally.