Christopher Corprew Email & Phone Number

Lawrenceville, Georgia, United States

Operations Manager Responsible for IT infrastructure and training. Trained dispatchers, drivers and admin personal on all phases of logistics management. Responsible for the booking and delivery of time-management of LTL loads. Coordinated new opportunities with freight brokers to procure loads for time sensitive transport.Maintained and presented yearly audits for adherence to FMCSA and DOT regulations. Administered systems for inventory management, vehicle maintenance, customer service and customer retention.

Lawrenceville, Georgia, United States

Single point of contact for Customer Experience Service Operations in support of Account Managers, Engineering, Focus Technical Support, Field Operations, Vendors, and Partners. Designated as main contact to major service provider and for all customer escalations. Continuously optimized operations. Tracked network activity/TAC, contracts, service requests.

Lawrenceville, Georgia, United States

Team lead for SciCare Broadband Network Support Center Operations. Led primary technical support provided by Network Support Center staff. Services focused on installation, integration, and maintenance of Digital Broadband Data System; included analysis, diagnosis, and resolution of technical support issues. Managed case reviews/drove resolution.

Lawrenceville, Georgia, United States

Provide primary technical support for the installation, integration, commercial launch, and maintenance of digital broadband, two-way interactive CATV systems. Supported technical/program management field personnel during system installation, integration, and network troubleshooting, software upgrades, customer training. Provided 24x7 call-rotation phone support.

Hunt Valley, Maryland, United States

Integrated information management systems and related value-added services in automotive franchises. Facilitated training classes for clients utilizing UNIX proprietary software via a remote network. Trained department managers to modify system specifications prior to data conversions. Prepared system and converted all customer data from old system to Reynolds and Reynolds platform. Used root level UNIX commands to trouble shoot customer system processes. Ensured customer satisfaction through coordination, resolutions, and completion of the training to allow Admin, Finance, Sales, Service and Parts departments to function seamlessly.

Norcross, Georgia, United States

Installed and supported Simplex fire/alarm and safety systems in general business markets.Installed and Administered NT server and workstations to integrate security systems, card access, networked fire alarm systems and closed circuit television according to customer specifications. Administered LAN based networks supporting Windows 95/98, NT Workstation/Server, Novell 3.x.x..Installed identification badge NT systems, card access scanners and CCTV

Duluth, Georgia, United States

Designed LAN/WAN server client network topologies. Facilitated and completed installations for mega automotive dealerships throughout the east coast. Installed 1-600 user client server based network installing UNIX, and multi-operating systems. Performed diagnostics on networks to isolate hardware or software problems, cabling, wiring, and terminated fiber, coax and RJ11/45 jacks. Configured routers, hubs, modular terminal servers, 10/100 network interface cards and adapters with appropriate TCP/IP Protocols Facilitated and installed 10baseT, coaxial cable.Performed memory upgrades installed CPU’s, hard drives, motherboards, modems, video cards, power supplies, and sound cards.

Associate Electronics Engineering Technology, Electronics, 3.8

Mathematics And Computer Science, 3.5

Activities and Societies: Defensive Captain Football TeamEarned 4 year scholarship through the athletic football program at St. Pauls.