Christopher Cottingham Email & Phone Number

Michigan, United States

• Increased revenue stream and profits by 72% over the last year by adding unique services.
• Performed overhaul of entire website and increased traffic and inquiries
• Increased clientele by 40%
• Increased brand trust and recognition by 70% by releasing ads and adding services
• Increased visibility, buzz, and interest by 200% by creating viral user generated content.
• Successfully managed 4 subcontractors, which increased from 1.

Plymouth, Michigan, United States

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health recordsystems

Detroit, Michigan, United States

• Increased revenue stream by 20% over the last 3 years.
• Performed overhaul of entire website
• Released products to increase brand by 46%
• Increased profits by 30% by sourcing materials for products locally and creating products in-house.
• Increased visibility, buzz, and interest by 200% by creating viral user generated content.
• Successfully managed 15 subcontractors, which increased from 3.

Novi, Michigan, United States

• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health recordsystems

Ann Arbor, Michigan, United States

• Informed customers about IT products and services to improve their experience
• Made use of IT Help desk knowledge by helping customers remotely
• Troubleshooting services for Xfinity such as phone, internet, television, and VOIP
• Provide technical support to customers experiencing issues with Xfinity services (internet, TV, phone). Configured Wi-Fi, network, and various computer settings to alleviate customer issues.
• Assist customers with troubleshooting and resolving service interruptions, connectivity issues, and hardware malfunctions.
• Provided technical hardware and software support for end users

Novi, Michigan, United States

• Provided technical support and troubleshooting for a variety of electronic devices including satellite systems, antennas, and signal amplifiers.
• Assisted customers in configuring and optimizing their home entertainment systems, ensuring seamless integration and performance.
• Diagnosed and resolved hardware and software issues through phone, email, and remote support tools.
• Maintained detailed records of customer interactions, technical issues, and resolutions in the company's CRM system.
• Delivered exceptional customer service by actively listening to client concerns, providing clear and concise solutions, and following up to ensure satisfaction.
• Collaborated with cross-functional teams, including sales and marketing, to provide technical insights.

Plymouth, Michigan, United States

• Install U-verse services (internet, TV, phone) for residential and business customers.
• Set up and configure U-verse equipment, including routers, modems, set-top boxes, and DVRs.
• Ensure proper wiring and connectivity for optimal service performance.
• Diagnose and resolve issues with U-verse services, such as connectivity problems, service interruptions, and hardware malfunctions.
• Perform repairs on U-verse equipment and infrastructure, both on-site and remotely.
• Conduct signal tests and measurements to ensure service quality and reliability.